Les Lofts de Buade - PAR les Lofts Vieux-Québec

The location is really good. I can see all the tourist attractions in a few minutes on foot. However, at first glance, it was clean, but there was dirt on the blanket and pillow. Most of all, there was no hair dryer in the room, contrary to what is stated to have a hiar dryer. We called around 9:30 a.m. and asked for it, but contrary to what they said they would bring it to us soon, we waited an hour and called back and they said there was no manpower to bring it to us. We had already wasted an hour and a half, but we believed their words that they would bring it between 11 and 4p.m., so we left the room. When we came back to the room at night? Contrary to our expectations, there was no hairdryer. Besides, we had to do everything ourselves when we checked in and when we found our luggage. They just opened the door and did nothing to help. Location is good but their service and room size can never be recommended.

Room was clean and booking staff friendly, air con was great and location excellent. However I booked room 302 - which does not have exposed walls and no out look so felt more like student hall of residence rather than a loft apartment. Also I was carrying luggage 20kg which I had to carry up 3 flights of stairs … each flight was 21 steps - a real workout I was not expecting. The advert did state no lift but I did not realise it would be so many flights of stairs. Wouldn’t advise for a long haul traveller with Luggage.

We left our ship early expecting to be able to leave our luggage and start sightseeing. Took a taxi to the place we had reserved. However, there is only one location with a reception. Took a taxi to that location to leave our luggage. They then sent us a code to enter our location. Returned to get our bags. They did call a taxi for us. Arrived, got in with the code, apartment was on the “1st F” 22 steps up. Thankfully, we packed light. We’re in our 70’s so not the best option for us. Will not book this place again. It was clean, warm, convenient to sightseeing and restaurants. The only reception we encountered was polite and helpful, but we prefer a reception and elevator on sight.

Great central location! It was nice and clean. Definitely will stay here again.