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Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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Negative reviews(40)
Guest User
Courtyard • Superior King Room
Stayed in May 2024
Couples
56 review
2.0/5
Posted on Jul 1, 2024
total disaster, room permeated with mold odours, simply no sound proof in the room, noisy outside the courtyard
Response from Property: Dear guests, I'm sorry that I haven't been able to give you a satisfactory accommodation environment. The weather in Qingdao has been humid for the past two months. Considering the dampness of the wooden structure, the room on the first floor is equipped with a dehumidifier, which can be opened all day. Recently, the number of tourists has increased. The courtyard on the first floor is an open area for guests, which will be more lively. I did not give you a satisfactory check-in experience. This is our biggest regret. Finally, I wish you a happy life!
Мария Родионова
Courtyard • Tatami King Bed Room
Stayed in Oct 2023
Couples
4 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Very cute hotel in the heart of Qingdao, friendly and helpful staff. Rooms are very clean. As a gift, we were offered the better room, than we ordered.
I would like to stay here once again!
Response from Property: Stay in a century-old courtyard and enjoy the culture of the old city. Thank you for choosing to stay at Qingdao Zhanqiao Shiyu Hotel! Xiaoyu is very happy to receive your perfect reviews and praise for the hotel. Your satisfactory feedback on this stay is the biggest reward for our service work! The hotel is located at the intersection of Zhongshan Road and Haibo Road in the old town of Qingdao. It is very convenient for business trips and vacations nearby. As a courtyard-style hotel, the single-row layout of our guest rooms adds to the comfort and safe distance of living. You can enjoy the street view from the outside and the courtyard view from the inside. You can go shopping and check in to feel the charm of the old city, and you can sit back and enjoy the delicious food in the courtyard. culture. Thank you again for your review and sharing and your strong support for our new store. Xiaoyu looks forward to your visit again!
Shanna
Courtyard • Deluxe Family Room
Stayed in Mar 2024
Travel with friends
5 review
3.7/5
Posted on Apr 25, 2024
The location is great where attraction are nearby each other. But the staff that is handling our check in was abit unprofessional where she keep insisting we did not have a reservation with them and the attitude was not pleasant. Glad there is another staff came to help the situation. The room was fine but there is a bad smell coming out from the toilet. Overall, it is fine for the money we paid for it.
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your experience of your recent stay. We regret to hear that the room was not up to your expectations, please rest assured that we are striving to improve our rooms. My sincere apologies for the shortcomings and I look forward to welcoming you back again with a more positive stay experience.
CT111
Courtyard • Bathtub King Room
Stayed in Mar 2024
Travel with friends
6 review
4.5/5
Great
Posted on Apr 21, 2024
Great location in the old city center and very clean! Enjoyed a lot and would recommend others to stay here.
Response from Property: Dear Guest, Thank you for your feedback! Thank you for your kind words! We're delighted to hear that you found our hotel clean, Your satisfaction is our priority, We look forward to welcoming you back for another enjoyable stay! Best Regards
Lim Engseng
Courtyard • Tatami King Bed Room
Stayed in Oct 2023
Travel with friends
15 review
4.7/5
Amazing
Posted on Nov 19, 2023
Very friendly and helpful staff, nice breakfast, clean and big room
6/8
Response from Property: Stay in a century-old courtyard and enjoy the culture of the old city. Thank you for choosing to stay at Qingdao Zhanqiao Shiyu Hotel! Xiaoyu is very happy to receive your perfect reviews and praise for the hotel. Your satisfactory feedback on this stay is the biggest reward for our service work! The hotel is located at the intersection of Zhongshan Road and Haibo Road in the old town of Qingdao. It is very convenient for business trips and vacations nearby. As a courtyard-style hotel, the single-row layout of our guest rooms adds to the comfort and safe distance of living. You can enjoy the street view from the outside and the courtyard view from the inside. You can go shopping and check in to feel the charm of the old city, and you can sit back and enjoy the delicious food in the courtyard. culture. Thank you again for your review and sharing and your strong support for our new store. Xiaoyu looks forward to your visit again!
Hsienchun
Courtyard • Deluxe Twin Room
Stayed in Jul 2024
Family
25 review
4.2/5
Very Good
Posted on Sep 23, 2024
Room was clean but toilet is dirty (mold around shower)
Response from Property: Dear customer, thank you for your stay and evaluation. We have received your evaluation. For your feedback, we have deeply realized that the weather in Qingdao is relatively humid, and the hotel is close to the sea. There may be a retidal phenomenon, which will bring you a bad experience. We will actively improve. Your opinions are the driving force to promote the better development of the hotel. We will strive to give you a better check-in experience next time. We also look forward to your next stay!
Guest User
Courtyard • Bathtub King Room
Stayed in Oct 2023
Solo travelers
13 review
4.0/5
Very Good
Posted on Feb 6, 2024
Stayed here before but when it had first opened. Little disappointed to see its not being kept to its full potential.
Room smelt on drains and the bathroom sink kept leaking and flooding the area outside the toilet.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apologies if your experience this time was not up to your expectations. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to V Hotel Dubai, Curio Collection by Hilton very soon.
Notallwhowanderarelost
Courtyard • Bathtub King Room
Stayed in Feb 2023
Travel with friends
10 review
4.7/5
Amazing
Posted on Mar 19, 2023
The location of the hotel was fantastic if you want to walk around the lively alleyways near the church. Beds were soft, the hotel was clean and smelled amazing! We would stay here again!
Response from Property: Dear guest,thank you for choosing and staying in YU Hotel Qingdao Pier.We're glad to see that you and have enjoyed your stay in our hotel,and also, your praise of our environment .So we look forward to your coming back ,give us onther chance to do it better.With best wishes to you!
Guest User
Courtyard • Bathtub King Room
Stayed in Nov 2023
Business travelers
3 review
4.7/5
Amazing
Posted on Dec 11, 2023
Good location and near Qingdao Railway Station...nice rooms!
Response from Property: 住百年裡院,品老城文化,感謝您選擇居停青島棧橋世御酒店!小御很開心的收到了賓客您的滿分點評和對酒店的誇讚,您本次居停的滿意反饋是對我們服務工作的最大獎勵!酒店位於青島老城區中山路與海泊路交匯處,附近商務出差、旅遊度假都非常方便。作為裏院式酒店,我們客房的單排佈局更是增添了居停舒適度和安全距離感受,外賞街景、內觀院景,動可逛街打卡感受老城魅力、靜可坐享美食品味裏院文化。再次感謝您的點評分享和對我們新店的大力支持,小御期待您的再次光臨!
Mladen
Courtyard • Superior King Room
Stayed in Nov 2022
Couples
4 review
5.0/5
Outstanding
Posted on Dec 13, 2022
Hotel is very nice, very clean, position is perfect for people who coming in Qingdao because is close to almost all tourist spots, bar streets… We only have one small problem, last day no hot water in bathroom. Hotel staff immediately offered new room, but we checked few room and also no hot water. They was very nice, kindly apologized and gave us some small gifts. So it is very nice and cozy hotel and I will go there for sure again.
Response from Property: Dear guest,thank you for choosing and staying in YU Hotel Qingdao Pier.We are very happy to receive full marks of you!As you said,the location of the hotel is excellent,and this is the reason why many customers choose us.At the same time, we also see the shortcomings of the hotel,so,apologize again for the hot water problem.We look forward to your coming back to our hotel for a few days staying next time in Qingdao.With best wishes to you!
Caritolee
Courtyard • Luxury Twin Room
Stayed in Dec 2022
Travel with friends
2 review
4.7/5
Amazing
Posted on Feb 6, 2023
the hotel is very well located, walking distance from many places, even from the train station. There was a street food market right in the street of the hotel, and we were worried we wouldn't be able to sleep at night but luckily it finished early and it was really quiet during night time.
We arrived early than the check in time, and they let us go to our room and take a rest, so nice!
Room was big and clean, everything was new.
The only problem, the staff didn't speak any English so unless your chinese is good or u have a chinese friend , communications is kinda hard. But they were really nice and always trying to help, so it's a plus!
Response from Property: Dear guest,thank you for choosing and staying in YU Hotel Qingdao Pier.We're glad to see that you and have enjoyed your stay in our hotel,and also, your praise of our environment . Our college can speak a little English,but sometimes they may feel nervous to do it . So we look forward to your coming back ,give us onther chance to do it better.With best wishes to you!
Guest User
Courtyard • Tatami King Bed Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
A very cozy and unique hotel, located right on Shangjie Street. The location is also easy to find. There are many shops to visit around, and Zhongshan Road is just a few steps away.
Original TextTranslated by Google
Response from Property: Live in a century-old courtyard and enjoy the culture of the old city. Thank you for choosing Qingdao Zhanqiao Shiyu Hotel! The hotel is located at the intersection of Zhongshan Road and Haibo Road in the old city of Qingdao, with convenient transportation. As a courtyard-style hotel, the single-row layout of our guest rooms adds to the comfort and safe distance of the stay. You can enjoy the street view outside and the courtyard view inside. You can go shopping and check in to feel the charm of the old city, and you can sit and enjoy the food and taste the courtyard culture. Thank you again for your comments and sharing and your strong support for our new store. Xiaoyu looks forward to your visit again!
Guest User
Courtyard • Deluxe Twin Room
Stayed in Jan 2025
Family
18 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The hotel is in an excellent location, with a pedestrian street just outside! Parking is not very convenient, but it is nothing compared to the experience of living in this century-old courtyard! The courtyard is so beautiful, sitting in the courtyard you can quietly feel this encounter from a century! The room is also very good, and the bedding is very comfortable! I will choose to stay next time
Original TextTranslated by Google
Response from Property: Live in a century-old courtyard and enjoy the culture of the old city. Thank you for choosing Qingdao Zhanqiao Shiyu Hotel! The hotel is located at the intersection of Zhongshan Road and Haibo Road in the old city of Qingdao, with convenient transportation. As a courtyard-style hotel, the single-row layout of our guest rooms adds to the comfort and safe distance of the stay. You can enjoy the street view outside and the courtyard view inside. You can go shopping and check in to feel the charm of the old city, and you can sit and enjoy the food and taste the courtyard culture. Thank you again for your comments and sharing and your strong support for our new store. Xiaoyu looks forward to your visit again!
Guest User
Courtyard • Deluxe Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The location is very good, 5 minutes walk from Metro Line 1. The hotel entrance faces a row of restaurants, and takeaways can be delivered directly to the room. Quiet in a busy area. Very unique. Good service. Good cocktails!
Original TextTranslated by Google
Response from Property: Live in a century-old courtyard and enjoy the culture of the old city. Thank you for choosing Qingdao Zhanqiao Shiyu Hotel! The hotel is located at the intersection of Zhongshan Road and Haibo Road in the old city of Qingdao, with convenient transportation. As a courtyard-style hotel, the single-row layout of our guest rooms adds to the comfort and safe distance of the stay. You can enjoy the street view outside and the courtyard view inside. You can go shopping and check in to feel the charm of the old city, and you can sit and enjoy the food and taste the courtyard culture. Thank you again for your comments and sharing and your strong support for our new store. Xiaoyu looks forward to your visit again!
Guest User
Courtyard • Tatami King Bed Room
Stayed in Dec 2024
Couples
1 review
0.5/5
Posted on Feb 1, 2025
Lightning avoidance!!! I have never stayed in such a bad hotel. First of all, when there were many empty rooms, they had to arrange us at the door. The sound insulation was very poor and noisy. Second, there was a strong smell of sewer after entering the room. After turning on the exhaust fan and going out for two hours, there was still a strong smell in the room. After opening the bathroom door, it was even more stench. Secondly, the sheets and quilt covers in the tatami room had not been changed. There were a lot of hairs on the quilt when it was opened (as shown in Figure 1, 2), and the stains on the pillow were clearly visible (Figure 3). The paper beside the bed was curled and there were hairs on it (Figure 4). After contacting the front desk, the front desk said that they would change our room and asked us to change it quickly at around 1:00 in the middle of the night. During the period, they knocked on the door to urge us, and asked us to go to the front desk to change the room card by ourselves. After arriving at the new room, there was obvious oil stains on the bed (Figure 5), hair pillow stains (Figure 6), and the towels were yellow, which was particularly disgusting (Figure 7). Due to the late time, the room was not changed again. The new room was arranged in the corridor. All windows had no sealed curtains, only blinds, and the outside could see through the gaps inside, and the same was true for the toilet. The soundproofing is very poor. The door only has a single lock, and the door is not very tightly closed, so privacy and security cannot be guaranteed. When checking in, it was clearly stated that breakfast is provided until 9.30, and there will be no food after 10 o'clock. When we arrived at 9.25, all the plates were empty. There was someone in the kitchen, but no one answered the call after many calls. It seemed that he was browsing his phone, which was supposed to be cooking noodles. In short, this experience was extremely poor, the service attitude was not enthusiastic, and no positive solutions were provided to us. I hope everyone will avoid it. You must avoid it.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, hello! First of all, thank you for choosing Qingdao Zhanqiao Shiyu Hotel to spend your wonderful holiday. We will give the following reply to your questions: 1. The hotel room reservations are quite full recently. The hotel only has three tatami king-size bed rooms you booked and they are adjacent to So there is no such thing as a hotel that has many empty rooms and still arranges you to stay at the door. I'm sorry that the front desk staff failed to convey this information to you; 2. The hotel is a century-old courtyard, and some rooms may have a bit of a bad smell. We have actively taken measures to solve this problem, such as unclogging the sewer and replacing the toilet; 3. Since its opening, the hotel has strictly required that bedding be changed for each guest. We have reported your situation to the cleaning team and strengthened room inspection training. We will supervise and ensure that every guest can enjoy a clean and comfortable environment. 4. We attach great importance to the problem of the front desk staff urging you mentioned. We immediately checked the surveillance and found the staff on duty to understand the situation. We found that there seemed to be some misunderstanding. In fact, the front desk staff made the room card and sent it to your room. When they found that you were still packing your luggage, they did not urge you but told you to pack slowly and come to the front desk to pick up the room card after you were done. We will strengthen the training of our staff's language expression ability; 5. The hotel is positioned as a resort hotel. We upgraded you to a view room. Some rooms are specially equipped with blinds and three-pane two-chamber glass during decoration. However, everyone has different sensitivity to sound, so I am sorry that I cannot give you a room with a view. You can enjoy a quiet stay experience. The hotel is not open to the public and there are security guards on duty 24 hours a day. You can rest assured about the safety issues. We will report the door lock problem you mentioned to the engineering department for re-evaluation, and strive to make every guest 6. We are sorry for the breakfast situation. The service attitude and work efficiency of the relevant staff need to be further improved. We will take measures to strengthen the management of restaurant staff to ensure that meals can be supplied on time. We sincerely apologize to you, will take immediate measures to improve, and look forward to your next stay.