Sai Towers

We are bi monthly visitors at Puttaparthi, sometimes monthly & stay in Deluxe Room #464 at Sai Pavillion for a past 7 years. Direct booking ensures 24 hrs check in as per their website. On our last visit on August 23-24, I was informed that check in is at 2pm. However early check in is possible only if the room is vacant. Fair enough I felt. We usually arrive around 8am & leave at 7.30-8am the next day.Their hospitality had a home away from home feel so we were frequent guests. So I readily agreed & made my next booking for 4th Nov. Meanwhile I made a whatsap booking early this week & decided to come in September too. " noted mam" came the prompt reply. We were in for a shock this morning when I sent a msg 40 mins arriving to ask where I should collect my room keys ( service is slow & slack in the morning but I was used to it) - 10 mins before reaching I recvd a msg, check in 2pm! We were at their door step. The front desk staff at Sai Towers blankly stated I was welcome to go else where or pay additional day room charge but check in was not possible! Deluxe rooms & regular rooms were available & hotel gaping empty.i asked for Manager Srinivas. He was on leave.Even the smallest or the top notch hotels in India or globally do not behave this way. The housekeeping staff & security boys who were familiar with us, stood gaping & aghast. We decided to leave & check in to our old place, Sai Sadan. We had changed to Sai Pavillion ( Extension Sai Towers) since my mobility issues. Anyway, we were given a hearty welcome by Sai Sadan. It felt good to be back & wanted. The hotel business needs training & hospitality ulture. This was simply shocking & distasteful.

Thank you for making our stay so divine and beautiful. I recommend this property to everyone. Just few mins walk to the ashram.

The stay has been very comfortable, spacious rooms and extremely polite staff. Special mention Food quality has been excellent.

Took 2 rooms for my family. Checkin and checkout were smooth. Staff are very helpful. Rooms were clean and well maintained. Parking was away from the premises, but no issues at all. Food also was quite good. Overall, good place to stay and good food. Thanks Sai Towers.

As regular guests this is a great home from home. It’s wonderfully located, well equipped (in fact gets better each time we stay) & Most importantly very open to requests from guests. On all 3 of our last visits we’ve asked for special cakes which have been provided efficiently & beautifully. PS the restaurant is really good too!!