Jamindars Palace

Excellent rooms, sea facing view, great food and hospitality.. Brilliant room service and swimming pool. Do visit jamindar palace in summer breaks it will be an wonderful experience, if you love to spend some time out at beach as well. You can get a variety of food options to choose..

Jamindar’s Palace is a place that believes in charging a high price, minimising the cost and maximising the profit. Without a bell desk to help incoming guests, the hotel employs untrained and demotivated staff in the front desk that only knows how to cook-up an excuse. While checking-in I asked for a room on the higher floor but my request was flatly denied. But after moving in we complained when we found that the entire floor, where we had the room, was stinking terribly because of a dirty drain. Unable to do anything about the smell for a long time, they magically found a room for us on the top floor. Not just the smelly corridors, the rest of the hotel too is extremely dirty. Air freshners sit idly. Swimming pool is just a muddy pond without any filtering process or pre-shower facility (see pic). We didn't venture into the pool though we saw some brave-hearts enjoying food and drinks while splashing around. A manager in a suit shared his view that putting chlorine into the pool occasionally is good enough maintenance! Buffet breakfast is unsatisfactory. Given the hotel’s high price, one would expect a live counter but would only get cold omelets and dosas. Clueless restaurant staff don't feel the need to keep the time at which they have announced to start the breakfast or lunch service. So, a long wait is inevitable. On the brighter side, the location of the hotel is awesome for beach-lovers. Mr. Prashant Mohanty in the restaurant is the sole guest-friendly face there. The hardworking housekeeping boys in the corridors try their best despite a careless management that appears to provide very little support to them.

This is the 3rd time we booked Jamindar’s Palace because the previous 2 stays were good however this time we felt the service and quality has gone down. When we checked in there was no welcome drink!! They dint provide any towel in the room, when we asked for it they gave after 2 hours that too only single towel!! We asked for a plate for our kid to have food, the plate they provided was broken. The check out timing is now changed to 8 AM, a family with kid how on earth they expect to wakeup and get ready by 8 AM god knows!! Even the private access to beach is now closed which was supposed to be the USP for this hotel. So overall the quality was not upto the mark for the price we paid. Overall experince was not so good and I am not going to book it for my future Puri trips. There are much better options than this for the same or even lesser price.