Haven Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Poole

Haven Hotel

Haven Hotel, 161 Banks Rd, Sandbanks, Poole, Dorset, BH137QL, United Kingdom
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hotel overview picture
Amenities
Indoor swimming pool
Outdoor swimming pool
Sauna
Massage room
Gym
Private parking
24-hour front desk
Bar
All amenities
Property Description
When you stay at Haven Hotel in Poole, you'll be on the beach, within a 15-minute drive of Poole Harbour and Sandbanks Beach. This beach hotel is 5.2 mi (8.3 km) from Bournemouth Beach and 13.8 mi (22.2 km) from New Forest National Park.
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7.8/10
Good
Cleanliness7.7
Amenities7.8
Location7.8
Service7.7
All 102 reviews
Surroundings
Airport: Bournemouth Airport
(21.9 km)
Train: Bournemouth Railway Station
(10.8 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Double Room With Balcony And Sea View
7

Double Room With Balcony And Sea View

1 Double bed
Has window
Non-smoking
Private bathroom
Ocean view
Towels
Private toilet
Room Details
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Economy Double Room With Courtyard View
7

Economy Double Room With Courtyard View

1 Double bed
Non-smoking
Private bathroom
Desk
Electric kettle
Coffee maker/teapot
Room Details
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Deluxe Double Room
6

Deluxe Double Room

1 Double bed
Has window
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Room Details
Check Availability
Economy Double Room with Courtyard View
6

Economy Double Room with Courtyard View

1 Double bed
No window
Non-smoking
Private bathroom
Towels
Desk
Electric kettle
Room Details
Check Availability
Double Room With Balcony And Harbour View
4

Double Room With Balcony And Harbour View

1 Single bed or 1 Double bed
Non-smoking
Private bathroom
Refrigerator
Towels
Balcony
Room Details
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Double Room
7

Double Room

1 Double bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Room Details
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Standard Single Room
6

Standard Single Room

1 Single bed
Has window
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Room Details
Check Availability
Double Room with Sea View
7

Double Room with Sea View

1 Double bed
Non-smoking
Private bathroom
Ocean view
Towels
Private toilet
Room Details
Check Availability
Standard Family Room
3

Standard Family Room

1 Double bed and 1 Bunk bed
Has window
Non-smoking
Private bathroom
Private toilet
Shampoo
Wardrobe
Room Details
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Guest Reviews

7.8/10
Good
102 reviews
Verified Reviews
  • Cleanliness7.7
  • Amenities7.8
  • Location7.8
  • Service7.7
Average for similar properties in Poole
Most Mentioned
G‍a‍u‍r‍a‍v‍j‍e‍e‍t
May 18, 2025
Great trip and great facilities in hotel. Great location of hotel. Just staff need to explain more about facilities in hotel
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
We've had a fabulous time. Kids loved the pool. Leisure team were exceptional. Knowledge of local area was helpful. We loved the restaurant food but it would be nice to have some specials to change it up a bit, as staying 5 days. We went to Sandbanks one night and it was lovely. We also went to Rick steins. Not what we expected. Long wait times not really for children. The staff were really helpful in all areas. Chef Dan came to talk to us about our daughters allergies so that she could eat safely. It was very much appreciated. He made her stay as amazing as possible We will be back .
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
I spent a weekend at the hotel and was little disappointed, given the 4 star rating it had been given. The hotel has good aspects but is a little tired. Staff were friendly & helpful, the room was very comfortable but the downside is that it takes at least several minutes for any hot water to come through, exceptionally long even given it's a hotel. Breakfast was lovely with lots of choices & the pool was vey nice. I bit expensive but overall not a bad stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2025
Parked in the car park with a view to collecting some wedding brochures and grab a coffee, was waiting for my friend to join me who was coming over from Swanage. She was held up by a ferry delay ( ambulance) but was then called away, so we had to abort the brochure and coffee plan. Literally only parked for for 15 mins whilst waiting for my friend to join me. £100 ticket. Absolutely gutted and shocked. It’s completely put me off ever going there again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 18, 2025
I have been using the little Haven restaurant for approximately 3years, I take customers every 2 weeks for lunch after they have completed training on the river, I always tell them how good the food is and they look forward to a good meal after a hard weekend. I visited on the 29th of June with 5 customers. I normally get them a starter and main meal, unfortunately there was only soup for starters so we didn’t have a starter. We waited 10mins to get a menu and then another 15 mins to be served our drinks order. We ordered a steak and 5 beef dinners, unfortunately the steak came well done instead of medium rare, she didn’t complain about this because we all had our food at this point and didn’t want to be sitting with no food whilst we were eating. The beef on the dinners was dry and tough, roast potatoes were extremely hard and the veg was nearly raw. I told the waitress about the beef and was given a steak knife!! I complained about the meal but nothing was done, I complained to the very pleasant girl on reception where she took the details and said she would pass it on. I sent an e mail with my complaint but this ‘bounced back’ 2 days later. We have decided to use the Customs house for food, great fast service and top quality food. It’s pity really, the food and service have been going down hill for the last few months- depending on what staff are in, some waitresses are great, others are not interested in providing quality service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 16, 2025
We are so pleased we chose to stay at your lovely Haven hotel, everything was perfect,the location,the staff,the food, our room 118 was superb as was the balcony and furnishings and the fantastic view.Everything was great and my wife and I agreed that it was our best relaxing holiday we had ever had and we have been married over 60 years Hopefully we will be returning in the not to distant future and we will be asking for room 118. Big thanks to everyone at the Haven Hotel for making our stay so enyoyable
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 16, 2025
Great location, fab room, had brilliant time. You have to appreciate it’s a little tired but everything is fine. Neil and the team do an excellent job in keeping the leisure facilities spotless. They take real pride in their environment and really care which I told them. They really do try to make it the best it can be. So nice to see and make us feel very relaxed
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2025
Booked 2 nights at Haven Hotel Sandbanks June 3rd, on our return home we received 3xPCNs for £60 each for parking in hotel car park apparently you have to input reg No in reception each time you enter the car park, didn’t expect to pay in hotel car park they said they couldn’t waive it. We are both approaching 80 and the break was a present from our son. Disgusted!
P‍e‍t‍e‍r‍ ‍G
July 11, 2025
Iconic 1920s style hotel on headland with great views towards the sea and Poole Harbour next to historic chain ferry. We have been going there for 55 years and just love the location.

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 84
When you stay at Haven Hotel in Poole, you'll be on the beach, within a 15-minute drive of Poole Harbour and Sandbanks Beach. This beach hotel is 5.2 mi (8.3 km) from Bournemouth Beach and 13.8 mi (22.2 km) from New Forest National Park.

Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a seasonal outdoor pool.

Satisfy your appetite at The Point Restaurant, a fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, or dine alfresco. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.

Stay in one of 84 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Frequently Asked Questions

What is the cancellation policy for Haven Hotel?

The cancellation policy for Haven Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Haven Hotel?

Standard check-in time at Haven Hotel is 15:00 and check-out time is 11:00.

Does Haven Hotel provide breakfast?

Yes, Breakfast is offered at Haven Hotel. Breakfast option(s): Full English/Irish.

Can I bring my pet inside the Haven Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in Haven Hotel.

How far is the Haven Hotel from the closest airport?

The closest airport is Bournemouth Airport, and it is about 31 mins from hotel by car (21.9 km).

About This Property

Nearest AirportBournemouth Airport
Distance to Airport21.93KM
Nearest Train StationBournemouth Railway Station
Distance to Train Station10.79KM
Average Price FromPHP20728
Hotel Star Rating4