Hotels near Playa Macao, Punta Cana

This was an excellent stay. It’s not near the downtown area nor walkable outside resort. You’ll need transportation to leave the resort. We were a couple and it was very nice even though it wasn’t adults only. There was alot of live entertainment at night to keep you busy. We didn’t need to leave the resort and was just fine walking to the beach and going to the pool area. The food was just great. I ate a lot but it seemed more healthy than food in US. I loved the assor**ent of fruits and vegetables. We did a spa trea**ent as well. The entertainment was well planned and set up so that there is something different every night. I have no complaints. Next time we come we’ll try an adults only resort.

The resort itself was beautiful but there were pros and cons. More cons than I wanted. Pool closed at 6 pm so no night swimming which left little to do in the evenings. Drinks were weak, drank all day long with no effect. Food was the worst. The buffet was terrible and was really our only option since the snack bar ran out of burgers, basically lived on chips and salsa the entire trip. The restaurants which you needed to make reservations for was a joke. The reservation app didn’t work so you had to wake am up at 6 am to stand in line until 8 am in hopes of getting a reservation. The service was not pleasant. Workers badly made eye contact with you and you always felt like you were bothering them when requesting a beverage or asking a question. The resort has potential if they stopped it up on service, food, drinks and entertainment.

Disappointing. The room ( a junior suite) was lovely - large, lovely bathroom and a rooftop jacuzzi and private sunbathing area but the resort was disappointing. Specialty restaurants were often ‘fully booked’ at around 30% capacity and service was always very rushed. Evening entertainment was very poor. Beach front bar was often closed. Beach was filthy. The hard sell on arrival after a long flight from the UK wasn’t appreciated either pushing for a commitment to join their H10 privilege club. Seriously short of sunbeds around the adults only pool too. Still had a great holiday but won’t be going back!

Other than our butler which was very nice and helpful after the fact we had to spend an extra 4500$ to upgrade to diamond package everything else was not representative of a 5 star this hotel should not be rated past 3 stars should not cost more than 1500$ per week per person. There seems to be a systematic money saving culture and upcharging tactics at this location to which we were held hostage of. This reflects in the opinions of most except for the short stay customers that probably generate more money for the resort. They also keep the prime rooms aside for short stay customers that spend more over their duration of trip. Barely any shade around the pool and anything more than a chair costs more to sit on and they kick you off asking for money. Pool was under construction and other work being done on infrastructure (grinders etc) lack of fans and proper air conditionning in common areas. NO watersports on the beach all closed. Buffet closed 2 days a week (never saw that before). Rooms were clean but thats about it. Buffet very small and VERY VERY HOT. Blacklisted this one save your money go somewhere else its bareley a 3 star. As for employees, some were great other seemed to be drained and also overwhelmed with the lack of fans and heat in their work areas.

My family (2 adults and 7 yr old) had a wonderful time at this resort. Beach: Beautiful blue water with sand that wasn't rocky and rough on the feet! I didn't find many remnants of seaweed, so they did a great job of keeping it clean. Waterpark: We loved the lazy river and spent most of our time in it. The bigger slides that adults could ride were not visible from the main section and we did not see any directionals. Lifeguards kindly informed us of where to go for the larger slides. I recommend that you wear water shoes since this is a water park, but also the ground is really hot when you're not in the water. Entertainment: We enjoyed Snick Lounge. Bring cash to put into the machine so that you can play air hockey or billiards pool. Snick Lounge also has retro arcade games for free! We also checked the app to catch where character pop-ups would be to save some $$ and not do character breakfast (although I heard from another guest that the food was worth the $$ since they love lobster). Family Shows: The resort did a great job of putting on nightly shows to entertain families and let the children participate a little. Food: We pretty much ate all meals at Explorers Table (I think it was named something else before??). They serve breakfast, lunch and dinner buffet style. You can also get some items cooked to order at two of the stations there. BurgersPH was a fun experience. We enjoyed Dominican Night to experience local cuisine without having to leave the resort. Service: The staff at the resort were friendly and helpful; although we did run into one male server at the Explorers Table restaurant that wasn't too hospitable. Suite/Room: We booked a swim-up suite which left us disappointed due to the smell in the room and I found many mosquitos flying around our room every day (so they must not treat the outside area for mosquitos). Had I known before booking about the dengue virus (mosquitos transmit) that is rampant in Caribbean and Mexico, I would not have booked a swim-up suite. Other reviewers mention nausea and I wonder if they actually contracted dengue. Also, if you are family that likes to be around others and not secluded, don't splurge on a swim up...the infinity pool is much better and has a swim-up bar!

Hotel was generally great with loads of space around the pool, room was nice with good views, a wide selections of food options, staff were friendly and there was always loads of activities. Only negatives are I become unwell believed due to food (due to questionable taste of an item and symptoms) and not saying it’s related but many of the cups and plates often looked like they hadn’t been cleaned properly, life guards around the pool had next to nil focus on the pool, so don’t assume they are watching, some areas like outdoor stairs need a bit of a refurbishment with lights hanging off the steps, there was some loud refurbishment work taking place which it would have been nice to know about and the evening shows are a bit repetitive

靠譜不踩雷全包酒店 餐廳裏的飯都不錯 酒店本身很好但通過攜程訂的話不出問題沒事，一出問題就找不到人能幫忙解決了，攜程跟酒店相互踢皮球。比如我們因為航空原因晚到 攜程不給往後延一天入住 等我們到酒店住完走的時候酒店都説如果是直接跟酒店訂的可以給延。攜程不給延期也不給退款

Our stay at Breathless was incredible; the room was great, the food was delicious, but the whole experience was taken over the top by our VIP concierge, Pablo. We have stayed in many top-rated hotels and resorts all around the world, but we have never felt so safe and comforted as we did at Breathless. We received a text message from our VIP every day about what activities would happen on the property and when. We were also told many times if we had any problems to let him know or if we were looking to have any experiences or see any shows. He was able to connect the dots with everything. We felt like celebrities and because of it we had an amazing trip.

What an EXCELLENT trip! We loved our 7 day stay at Excellence El Carmen. We went just the two of us for my birthday! A few highlights: 1. The most friendly waitstaff ever 2. Lovely rooms (we had a basic room but was still nice) 3. The gym was one of the nicest hotel gyms I’ve ever seen 4. I felt very safe at all times 5. Loved the pool scene - not too crazy/party like but def fun and friendly! A few not so great things: 1. I had some tummy troubles on our second day there - not sure how but it wasn’t pleasant. 2. The food was just okay. Not horrible. Not wonderful. Just ok. A few good meals but overall meh food. 3. Our room was right above the nightly entertainment so it was a bit loud after we went to bed but not awful. All in all, we had a lovely stay! Marco in the piano bar was AWESOME! Definitely go get a chocolate martini from him! Rocio & Juan @ the bar next to the main pool are just WONDERFUL! They always addressed us by name, and Rocio helped me celebrate my birthday the right way! They were fantastic! Thank you!!

Let me start off saying, I stayed at a RIU resort in Jamaica and my experience was totally different from the location in the DR. My friend and I are currently here and have been disappointed the entire trip. Our room has not had A/C the entire time we’ve been here. I’ve submitted 10 request over the past three days and the staff is just closing out the ticket without fixing the problem. We even went to the front desk and asked to be moved to another room and still wasn’t moved. We are literally waking up and going to sleep hot and sweating. The room also has ants(in picture) so I spent the first night being bit. The plates at the restaurants aren’t clean and some of the staff are using their bare hands to prepare the food on the buffet line. Something was floating in the drinking water(pictured) also it smells like sewer on different parts of the resort. No face towels No straws(have to put your mouth on the cups) Dingy towels Dirty pool I will NOT stay at another RIU Resort after this experience. This resort should not have a 5 or a 4 star review.