Top 5-Star Hotels in Punta Cana

Quality of this hotel is 10 out of 10. Service food everything is top tier. Thanks 👍

I went with my two good friends on our yearly girls trip, and then my mom arrived for her bday. We all loved how beautiful and calm the beach was and all the amenities but we thought the food and drink was not on par with other Secrets or All inclusive hotels we have stayed in. I have stayed at Secrets the Vine Cancun 3 times, Hyatt Zilara Punta Cana, and Hard Rock Los Cabos. Also thought that during the day the pool area was vary boring except during the activities (water aerobics, volleyball, zumba) but it would be cool to have a DJ or louder more fun music playing. It was also very hard to find shade at the pool and the beach, wish there were more chairs with umbrellas. The night entertainment was great at Desires and at the lobby especially the Dj and bands that played more upbeat dancing music, and Black Coffee got everyone to dance and was such a great vibe, we love him. Our concierge/butler - Osvaldy Guerrero Cedano is a true Gem, the best concierge/butler I've ever had. He was super responsive and helped us out at all times. It was my mom's bday and he had the room decorated with cake and Champagne and she loved it. He totally made her day more special. Ultimately I thought that this Secrets was more for couples where most Adults only resorts are a bit more fun and have more of a variety of people of all ages, for example girls trip, bachelorette, bachelor, wedding party. it seemed way more focused for couples and we all felt a bit out of a place. Lastly our room smelled like mold, I wish we had complained and had it changed it because on the last day our Concierge/Butler allowed us to checkout late and then enjoy the resort and use a room just to shower before leaving for our late flight. The room that we used the shower in was the same size but no smell of mold. The service was amazing though, all employees were super nice, kind, helpful and smily they made the atmosphere so great! Thanks for everything!

Service was horrible should’ve known before we arrived it would be a disaster tried calling resort to schedule pick up and drop off in advance to and from the airport no one answers and when you finally get someone on the phone they transfer you to so many other lines then hang up. I had specific directions in my booking for birthday cake and decorations our room had nothing. We couldn’t book the restaurant because it was full and it was no other option for us other than to go to the buffets each day. Teresa said she would accommodate us for the inconvenience well guess what she didn’t. This place is a joke. Concierge was the same we call for different problems they don’t answer when I walk over they still take hours to send service to our room for water issues and mini bar refilled. Front desk have attitude. Needs more staff and work on customer service skills.

With a stay at Bakour Punta Cana Suites in Punta Cana, you'll be within a 10-minute drive of Downtown Punta Cana and Cabeza de Toro Beach. This luxury hotel is 6.4 mi (10.3 km) from Bavaro Beach and 10.9 mi (17.6 km) from Punta Cana Beach.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.Make yourself at home in one of the 73 air-conditioned rooms featuring free minibar items. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

It was nice to stay here Ambience of the hotel is very good The room was clean There are many types of food, from buffets to places where you can drink beer from all over the world, sushi restaurants, and steak restaurants. The food didn't suit my palate because I don't eat much meat, but I highly recommend it to people who love meat.

Overall, service and resort are eccelent, but food is not on par witgh the reest of experience. Ingredients quality on some dishes is very low, drinks dont have all neccesary components in them and in tyhe end viariety is also limited as there are 6 restaurants but only 2 are open for lunch.

I liked the trip, I had a great time with my family, very nice hotel.

Everyone was amazing from the second we got there to the moment we left!! I’m vegan and they were super accommodating with my food. Huge shout out to Carlos for making sure we were well taken care of. We’ll be happy to be back.

With a stay at Jewel Punta Cana in Punta Cana, you'll be 1.6 mi (2.6 km) from Sirenis Aquagames Water Park and 5.5 mi (8.9 km) from Macao Beach. This all-inclusive resort is 9.2 mi (14.8 km) from Cana Bay Golf Club and 11.1 mi (17.9 km) from Punta Blanca Golf Course.Pamper yourself with a visit to the spa, which offers massages and body treatments.This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 11 bars/lounges. Featured amenities include a 24-hour front desk and an elevator. This resort has 3 meeting rooms available for events. Free valet parking is available onsite.Make yourself at home in one of the 620 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

The hotel is beautiful, some parts are a little damaged, but in general it is very good, a lot of variety of food, drinks, the beach area is very well organized, the waiters come by all the time for drinks, the restaurant on the The beach is also very good, but the best of all is the people, all of them very, very friendly, warm, attentive, respectful, collaborate at all times… it's fine for Olan familiar…. We will come back! Thanks for everything.