Punta Cana Hotels with Airport pickup service

This was our 7th visit to EPC and it was a fantastic trip! We were in building 4 top floor the room was beautiful very clean and a great view. I did email ahead and asked for a couple of things in our room and they were there for when we arrived. Check in was very quick and the lady was really friendly. We went out on our first night there and ate at Magna and it was delicious we both had the ribeye and it ws cooked perfectly. It was great to see some friendly faces. We ate at all the restraunts apart from las olas. I have zero negatives about any of them. Intact there was some improvement from last year in seasoning and quality. Our favourite place was the cascade pool and the poolside service from emanuele was great we never had an empty glass the second week we had felix and another lady who were a bit shy at poolside service at first but towards the end they were out asking us what we needed. The only thing I would say is there was no pool concierge checking room numbers or checking on us. I wish they had a hendrix at the cascade pool as well as the other pool. Again he is just the heart and soul of the club staff! We had some pretty stand out staff members whilst we were there they are as follows. Adolfo - oregano and the grill he was just fantastic we didn't want for anything and always greeted us with a smile and ended the night with a hand shake. We also had a warm welcome from Nayomi and Gabriella theyre're wonderful. Adan in the Magna for breakfast and the grill for the evening he cannot do enough for you, always has a little chat and welcomes you back home. Jose-Felix in spice again tendered to our every need, he was always so welcoming and the food in spice was incredible, the dragons kiss was delicious. Our absolute favourite restaurant this year was Chez Isabelle and Raffiel went so far above and beyond for us the food was incredible the service though was outstanding he is so professional and takes great care in what he does. We loved this place so much we ate there the most. The prelude bar is our favourite bar to sit and have a drink and a cigarette after our dinner. Alexandra has been there since i can remember and her service is impeccable she always says hello and makes sure we are all OK and we have chat. However the star of the show along side her is Berroa. He is hands down the best bartender in the entire resort. He made sure we were ”hydrated” his skill of managing that bar was incredible, we even made up our own drink ”hannah sour” he laughed with us, sang with us and honestly made our holiday that little bit better. We cannot wait to come back to see him Alexandra and Hector. 1 thing I was a little unhappy with was the work going on at the cascade pool which we were not told about before hand or upon checking in. It didn't ruine anything and if anything kept the numbers down however I do feel that it should have been mentioned before hand. One other thing which I would like to request is a little ste

I went with my two good friends on our yearly girls trip, and then my mom arrived for her bday. We all loved how beautiful and calm the beach was and all the amenities but we thought the food and drink was not on par with other Secrets or All inclusive hotels we have stayed in. I have stayed at Secrets the Vine Cancun 3 times, Hyatt Zilara Punta Cana, and Hard Rock Los Cabos. Also thought that during the day the pool area was vary boring except during the activities (water aerobics, volleyball, zumba) but it would be cool to have a DJ or louder more fun music playing. It was also very hard to find shade at the pool and the beach, wish there were more chairs with umbrellas. The night entertainment was great at Desires and at the lobby especially the Dj and bands that played more upbeat dancing music, and Black Coffee got everyone to dance and was such a great vibe, we love him. Our concierge/butler - Osvaldy Guerrero Cedano is a true Gem, the best concierge/butler I've ever had. He was super responsive and helped us out at all times. It was my mom's bday and he had the room decorated with cake and Champagne and she loved it. He totally made her day more special. Ultimately I thought that this Secrets was more for couples where most Adults only resorts are a bit more fun and have more of a variety of people of all ages, for example girls trip, bachelorette, bachelor, wedding party. it seemed way more focused for couples and we all felt a bit out of a place. Lastly our room smelled like mold, I wish we had complained and had it changed it because on the last day our Concierge/Butler allowed us to checkout late and then enjoy the resort and use a room just to shower before leaving for our late flight. The room that we used the shower in was the same size but no smell of mold. The service was amazing though, all employees were super nice, kind, helpful and smily they made the atmosphere so great! Thanks for everything!

My family (2 adults and 7 yr old) had a wonderful time at this resort. Beach: Beautiful blue water with sand that wasn't rocky and rough on the feet! I didn't find many remnants of seaweed, so they did a great job of keeping it clean. Waterpark: We loved the lazy river and spent most of our time in it. The bigger slides that adults could ride were not visible from the main section and we did not see any directionals. Lifeguards kindly informed us of where to go for the larger slides. I recommend that you wear water shoes since this is a water park, but also the ground is really hot when you're not in the water. Entertainment: We enjoyed Snick Lounge. Bring cash to put into the machine so that you can play air hockey or billiards pool. Snick Lounge also has retro arcade games for free! We also checked the app to catch where character pop-ups would be to save some $$ and not do character breakfast (although I heard from another guest that the food was worth the $$ since they love lobster). Family Shows: The resort did a great job of putting on nightly shows to entertain families and let the children participate a little. Food: We pretty much ate all meals at Explorers Table (I think it was named something else before??). They serve breakfast, lunch and dinner buffet style. You can also get some items cooked to order at two of the stations there. BurgersPH was a fun experience. We enjoyed Dominican Night to experience local cuisine without having to leave the resort. Service: The staff at the resort were friendly and helpful; although we did run into one male server at the Explorers Table restaurant that wasn't too hospitable. Suite/Room: We booked a swim-up suite which left us disappointed due to the smell in the room and I found many mosquitos flying around our room every day (so they must not treat the outside area for mosquitos). Had I known before booking about the dengue virus (mosquitos transmit) that is rampant in Caribbean and Mexico, I would not have booked a swim-up suite. Other reviewers mention nausea and I wonder if they actually contracted dengue. Also, if you are family that likes to be around others and not secluded, don't splurge on a swim up...the infinity pool is much better and has a swim-up bar!

Dreams Onyx is a great place to start, especially for families. Pros: The water park. There are three slides that are in working order…two of which are really cool. The lazy river is an awesome touch…not sure why every resort doesn’t have a lazy river. Rooms were really nice and clean…was fully content with rooms and daily service. Bartenders were great…service was impeccable. Our favorite bar was “The Mix” swim up bar in the waterpark pool. Especially Mis amigos Felix, Miguel, Moises, and Jomiset. They were a pleasure to meet, and made the pool experience so enjoyable and the highlight for our family. Drinks were great, but it was their level of service and interjection of fun that made “The Mix” incredible. Areas of Growth: The restaurants are good, not great. Service was always phenomenal, but food was just ok. Bar service is great, as mentioned above, but the resort references top shelf liquor…Stoli was about the best I saw and that was only at select bars. I really don’t need top shelf, but it was advertised. Not enough pool towels. If you didn’t get (pool) towels early, you had to go back to your hotel room and grab bath towels.

I recently returned from a nine-day stay at Zoetry Agua Punta Cana celebrating a milestone birthday with nine friends. The goal of the trip was rest, relaxation, and rejuvenation. We accomplished all three thanks to the amazing staff at this resort. There are many lovely hotels in Punta Cana but what distinguishes this resort is what everyone says in their reviews - the people. The frontline staff at this resort welcome you in like family and make you feel like a valued guest. A common refrain is 'es un placer' but honestly it was my pleasure to meet and get to know so many of these amazing people. All guests are assigned a concierge who helps to coordinate anything you need. Alejandro expertly attended to all 10 women in our group (no small feat). I looked forward to dinner every night because I knew Soranyi, Maria, Yohanna, Jose, Manuel, and Nathali would be waiting with a big smile to ask about our day and share some laughs over a delicious dinner. Celebrating my birthday with this crew on the beach was a highlight of my stay. The staff at Indigo - Leidy, Fernando, Naomi, Oliver, and Merlyn - got to know us so well we didn't even have to ask for the little extras like an extra glass of ice or another delicious fruit plate. Room service is included at Zoetry and Juan Carlos delivers anything you need or want with a smile. He even came in early on our last day to bring the group coffee on the beach as we met the sunrise. There is no shortage of things to do at this resort coordinated by the incomparable Dalisy, Jason, and Emmanuel Gilberto. A man of many talents Emmanuel even serenaded the group one morning. :-) The entertainment happened most nights at the bar and our favorite bartender, Jordy, created signature cocktails to match the tastes and curiosities of every member of the group, even treating us to some theatrics involving fire on the last night. I never learned the names of the landscapers but the care they take with every perfectly placed orchid and carefully pruned bush makes this resort a lush tropical oasis. My favorite place on the property was the spa. This tranquil escape is expertly managed by Perla. Her team personalizes your experience down to the selection of flavored water after your treatment to correspond with your unique health needs. Whether you are there for a treatment or to take advantage of the complimentary daily hydrotherapy you are treated to a warm welcome from Wanda, and invited to enjoy the courtyard that is lovingly attended by Dominga. I had several treatments from expert therapists like Johaira and Jocelyn. If you stay here you MUST get a treatment at the spa. I am grateful to all of these people for warmly caring for me and my friends during our stay. No resort is perfect, but the people mentioned here allow the management at Zoetry to cover the flaws that might otherwise knock a star or two off of this rating. If you do visit please give everyone a big hug for me. They are the real heroes of this resort

When you stay at Tortuga Bay Hotel in Punta Cana, you'll be by the sea, just steps from La Cana Golf Course and Six Senses Spa. This beach hotel is 0.1 mi (0.1 km) from Punta Cana Beach and 1.9 mi (3.1 km) from Indigenous Eyes Ecological Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 30 guestrooms featuring microwaves and plasma televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.

With a stay at Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated in Punta Cana (Bávaro), you'll be within a 15-minute drive of Cocotal Golf and Country Club and Downtown Punta Cana. This all-inclusive property is 12.9 mi (20.8 km) from Bavaro Beach and 6.9 mi (11.1 km) from Los Corales Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a complimentary water park. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Caney, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 6 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 570 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Tive problemas com o check-in, fiquei esperando 1 hora a mais do que o combinado e ainda me deram o quarto errado, contratei um quarto e me deram outro e não quiseram alterar.

5 Stars! We had an incredible stay at Eden Roc Cap Cana during the Festive Period. We traveled with our three children (ages 13-16) and another family with children the same age. From the moment we arrived at Eden Roc we knew we were in for a special treat! The level of service, primarily from our two concierge leads, Alberto and Junior, was top notch. From a simple question, to needing things for the room, to arranging transportation, to helping us manage our itinerary, they did everything! The beach and restaurant staff were outstanding! Not only very attentive, but fun to talk to and get to know. They took care of us everyday! The 2025 New Years Eve Party, Allegria, was AMAZING! We danced until after 1:00AM. What a fun experience for our families! HIGHLY recommend! We will definitely be back for another 5 Star and Memorable Experience!

Hey all! As you have all expressed your fantastic thoughts, opinions and tips. I thought I would do the same. Your helpful hints and explanations were a great guide for us and I hope to do the same! A little background….we are a family of 4 (kid 10/4) traveling with another family of 4 (10/8). We had a master bedroom suite (club room 2311). We all went to the Finest last year and had a wonderful time as well. We have traveled to the DR frequently. 1. Arrival- we decided to do VIP arrival only because last year we were 30 minutes delayed from Newark and immagration took almost two hours and it was a night mare for us. The other party we flew with did not but the VIP and they were at the resort about 45 minutes after us. So in the end because of my 4 year old it was worth it. We started the vacation in the right mood VIP picks you up by golf cart from the plane to the VIP lounge. Your attend brings you in take your passports and transportation information and you are free to roam the small lounge. Soda, water beer wine and snacks are all there for your taking. She took our bag claim ticket to receive our luggage within 5 minutes we were out and off with beer wine water snacks in hand. They have a lovely bathroom (that we were barely able to use because it was so quick). We used destination meeting point for transfer without an problems… 25 minutes later we pulled up 2. We were greeted immediately, offered our name and was given our baggage tags. Whisked off to club lounge where we started the quick check in process. I asked to be introduced to our butler and Will was there waiting for us. He was the best! We saw him everyday he helped with reservations for 8. On the club level you can have bottle of non brand wine and liquor with mixers brought to your room. He made sure there was a bottle of wine and Dominican rum with mixers case of water, he would have cheese and crackers sent to our room chocolate covered strawberries alll without asking. He set up our room cleaning times and was a pleasure to be around. I will note we gave him $30 on check in $10 in between and $50 on our wait out. He was worth it in our opinion Key here is ask for what you are offer, need and want. Tip appropriate and all things will come to you 😀🤣 2. Our room was amazing spacious and lovely. We were 2311 (building 2) (floor 3) (11). If you are ocean view you want the last two number to be lower. The lower the number the closer to the beach! 3. I thought the food was amazing considering AI and the Finest last year. Remotest noodle and thread a must. The buffet Mercado was great too. Breakfast amazing and had some great dinner nights too We did waves for adults only dinner. Considering DR it was good. But if you are steak person you might be over the moon The coffee shop and ice pops and desserts are fantastic! 4. The resort is beautiful. Maintained impeccably and super clean The beach was fantastic ! Yes ladies and gentlemen there is sea**** this time of ye