Guest User
October 7, 2024
I was booked that hotel on the promise of early check in and same was offered during special package of super delux room when i was reached they telling me due to non availability i have to pay 2500 extra for the arrangement of another room for some period till the availability of super delux room even chef was not available for lunch in super delux there is two bed arrangement but when i went to the super delux room they do arrangement of matterress on ground pathetic arrangement in toiletries we have to ask for each every needs things are not in placed. The staff seemed indifferent to my complaints, offering no apologies for the inconvenience. As i settled into the makeshift accommodations, i couldn’t help but feel misled by their promotional materials. Each request for basic amenities was met with delays, further adding to my frustration. By the end of the day, i was left wondering if i would ever receive the experience i had originally paid for.