Pros - safe, clean and beautiful - best wifi we've ever had. Video calls on the beach good. And it's free everywhere - enough to do on resort to keep you busy for 4-5 days. - short travel to Tulum, sailing excursions Cons - 75 minutes from the Cancun airport which puts this resort south of Play Del Carmen - the price puts the Catalonia in a category with similar/better resorts closer to other hotspots - not much seating available at the pools - Drank for 8 hours straight and wasn't drunk? Not sure what happened, but like other places there are stories about watered down booze - you use a website to book stuff and get info about the resort, but a bunch of us couldn't book a-la-cartes Tips and tricks - Bring water shoes for the beach (there's always stories about people cutting their feet on coral). - Bring small bills for tips because nobody can break down 50s or 100s on the resort. - Consider upgrading to ”exclusive” or ”privelaged” at the resort. We upgraded for 20$/day and got access to all the perks (up to 25% off at the resort shops, access to the restricted beach bar, pool, and beach area, access to 2 more restaurants, and free hydrotherapy sessions at the spa) making this little upgrade worth every penny Stayed here with my wife for a wonderful week in October 2022. The staff was mostly content and happy, but a bit understaffed at the bars. There was a considerable amount of amenities for the size of resort, with several pools and restaurants. The ocean conditions were very pleasant (bathtub warm) and the sea wall breakers kept it mostly flat. The daytime activities seemed a bit rushed at the pool/beach volleyball court, and the night time shows were well done and varied for content. I would recommend this resort if you're already planning to be down in this area, but it can't really compare to other resorts right in Playa Del Carmen or Cancun.
Very Good
102 Reviews