Neptune, an Ash Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Providence
Neptune, an Ash Hotel
122 Fountain St, Providence, Rhode Island, 02903, United States
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We Price Match
Amenities
Private parking
24-hour front desk
Luggage storage
Bar
Nightclub
Karaoke
Car rentals
Wi-Fi in public areasFree
All amenities
Property Description
With a stay at Neptune, an Ash Hotel, you'll be centrally located in Providence, steps from Rhode Island Convention Center and Amica Mutual Pavilion. This hotel is 0.2 mi (0.4 km) from Providence Place Mall and 0.4 mi (0.7 km) from Johnson and Wales University.
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7.7/10
Cleanliness7.7
Amenities7.6
Location7.7
Service7.7
All 96 reviews
Surroundings
Airport: Rhode Island T.F. Green International Airport
(19.6 km)
Train: Providence Amtrak Station
(800m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
the Guardian Suite, One King Bed
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Four Bunk Beds (the Classmates Room)
4 Bunk bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Two Bunk Beds (the Kin Room)
2 Bunk bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
the Patron Double Room, 1 Double Bed
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
the Mates Room, One Queen Bed
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
The Gang Room, Two Queen Beds
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
12
the King Room, One King Bed
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
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Guest Reviews
7.7/10
Good
96 reviews
- Cleanliness7.7
- Amenities7.6
- Location7.7
- Service7.7
Average for similar properties in Providence
Review summary
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Location: Highly praised for being in a downtown area with proximity to bars, restaurants, and cafes .
Guest User
May 2, 2025
Not bad
Guest User
September 15, 2024
This “boutique” hotel was NOT inexpensive. The front desk staff was welcoming and helpful. Unfortunately the building itself lacked everything needed for a comfortable stay. The room was so dark it was impossible to read.
There was no room for two people to place toiletries in the bathroom. There was no closet or dresser, so if one is staying for more than one night it would be difficult to store clothing. There were exactly two hooks on the wall and four hangers!
Worst of all….. the mattress was so uncomfortably soft that my husband slept sitting up on a hard chair.
Perhaps some would find this hotel charming, ……not us.
Guest User
July 29, 2025
From reception to checkout, we had a wonderful experience. Loved the vintage elevator! The room was quiet, clean and comfortable and the hotel staff were delightful. Parking was simple in the lot next door and everything was close by and easily walkable.
Guest User
July 26, 2025
Neptune is absolutely an absolutely perfect place to feel swept away--comfortable, clean, and most of all FUN!
Guest User
July 18, 2025
Rooms design and finish is cool and it is clean. Staff are nice and chill people. And they were very kind to let me re-schedule my stay due a family emergency and missing my initial stay time.
Voyage00238995343
July 6, 2025
Tldr; if you’re looking for a hotel on the cheaper side, this could work, but don’t be fooled by the “4 star hotel” label because it is quite lacking on almost all fronts. The room was NOT clean — the floors were sticky, furniture was dusty and grimy (sanitizing wipes turned dark from the dirt), a hair in the bathroom, overall it felt very unsanitary and like the room has never really been cleaned. And they did not offer slippers or really any other room amenities except for the bare minimum ones. It felt like the room was falling apart as well — shower faucet was leaky, the toilet paper holder fell off the wall multiple times, and the bed frame was creaky and unstable. One of the worst parts was the sink — throughout the night, the sink kept making a continuous high-pitched humming noise that woke us up multiple times, forcing us to get up and fiddle with the knobs (we think it was the hot water tank?). And the sink is not in the bathroom but in the bedroom, so it was quite loud. There were various other strange noises throughout the night. Oh and the elevator…beware, it is one of those old-fashioned ones that has a sliding gate that is very difficult to operate. The gate does not open automatically nor does it stay open so you have to push it open each time, and it closes SO fast it closed on me and I was injured. Also your fingers can easily get stuck in the metal gate, which also happened. It felt like a trap. We ended up taking the stairs for the rest of the trip. The staff was overall friendly, and the speakeasy in the back of the hotel was nice. But otherwise, this was an unpleasant experience, most of all because we were deceived by pictures and descriptions online, misled to believe this would be a 4 star hotel experience, when in reality it was nothing close to that.
Guest User
June 20, 2025
The Neptune Hotel (formerly the Dean) in downtown Providence is small but very comfortable. We stayed on the fifth floor, which requires climbing stairs, but all other rooms are accessible. Nice first floor lounge with astonishing collection of magazines as well as daily newspapers. Good access to downtown, and not far from the universities.
JPSchwartz
May 26, 2025
We were looking for a hotel a short distance from Gillette Stadium. The Dean is about 35 minutes away. It’s located in a very walkable area near Roger Williams University, RISD, Brown, and Johnson & Wales. The people were friendly and helpful especially Dylan. It’s a very old property. The “lift” requires muscle to get the gate open. It’s only large enough for 2 people and only goes to the fourth floor. We were room 502 so we had to lug our bags up another flight of stairs. The room was spacious with a king bed on one side and sitting area with TV on the other. The TV was difficult to watch from bed. The air conditioner combo heater was very loud. In fact, when it came on, it sounded like someone was trying to break into the room. The bathroom was small. The shower was so small that I felt like I was in a coffin with the black tile and shower curtain. The pressure was good in the shower with a waterfall shower head. I had no room to raise my arms to wash my hair. The products provided in the bathroom- hand soap, lotion, shampoo, conditioner, and body wash were all good. There’s a pay parking lot next to the hotel.
Services & Amenities
Most Popular Amenities
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Nightclub
Karaoke
Additional charge
Car rentals
Wi-Fi in public areas
Free
Bar
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$38.00 (approx. PHP 2,210.64) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Car rentals
Front Desk Services
24-hour front desk
Concierge service
Luggage storage
Languages Spoken
English
Food & Drink
Snack bar
Bar
Activities
Karaoke
Additional charge
Nightclub
Public Areas
No smoking in public areas
ATM
Business Services
Fax/copying service
Additional charge
Accessibility
Braille signs
Handrails on stairs
Accessible rooms available
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedFree
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Opened: 2013
- Number of Rooms: 52
With a stay at Neptune, an Ash Hotel, you'll be centrally located in Providence, steps from Rhode Island Convention Center and Amica Mutual Pavilion. This hotel is 0.2 mi (0.4 km) from Providence Place Mall and 0.4 mi (0.7 km) from Johnson and Wales University.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bike storage.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bike storage.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Neptune, an Ash Hotel?
The cancellation policy for Neptune, an Ash Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Neptune, an Ash Hotel?
What are the check-in and check-out times at Neptune, an Ash Hotel?
Standard check-in time at Neptune, an Ash Hotel is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Neptune, an Ash Hotel?
Can I bring my pet inside the Neptune, an Ash Hotel?
Pets are allowed on request at Neptune, an Ash Hotel. Charges may be applicable.Can I bring my pet inside the Neptune, an Ash Hotel?
How far is the Neptune, an Ash Hotel from the closest airport?
The closest airport is Rhode Island T.F. Green International Airport, and it is about 20 mins from hotel by car (19.6 km).How far is the Neptune, an Ash Hotel from the closest airport?
About This Property
| Nearest Airport | Rhode Island T.F. Green International Airport |
|---|---|
| Distance to Airport | 19.63KM |
| Nearest Train Station | Providence Amtrak Station |
| Distance to Train Station | 0.8KM |
| Average Price From | PHP14015 |
| Hotel Star Rating | 3 |