Macdonald Tickled Trout Hotel

The staff is friendly and helpful, creating a welcoming atmosphere. Convenient location near the motorway. Guests appreciate the comfortable, spacious rooms with cozy beds.

The room I paid for was not the room that I got allocated service was very poor no one at reception on arrival at 8pm and no one there when leaving No hot water in morning in room very cold shower and shower was leaking and spraying everywhere extremely disappointed and would welcome a call from hotel management as left my details but. It holding my breath on that

Subject: Complaint Regarding Room Facilities and Service During Recent Stay at Macdonald Tickled Trout, Preston (Booking Reference: ************) Dear [Hotel Manager Victoria White] I am writing to express my disappointment regarding my recent stay at Macdonald Tickled Trout, Preston, with booking reference number ************ and hotel reference number ***********. I checked in on October 26 and checked out on October 27, staying under the name Mirza Iftikhar Ahmed. Upon check-in to Room 340, I found that the shower was not working, and the bath taps were also out of order. After reporting these issues, I learned from staff that the room had an ongoing problem with the bathroom facilities. I am concerned that, despite knowing this, Room 340 was still assigned to me, which led to unnecessary inconvenience. It took over two hours for the staff to address the issue and relocate me to Room 216, which was located above a music room. Given the delay and that I received the key around midnight, the noise from the music room made it impossible to get any rest. Considering these inconveniences, I kindly request that you consider some form of compensation as a gesture of goodwill. I trust that you will address these issues to prevent similar experiences for future guests. Thank you for your attention to this matter. I look forward to your response. Sincerely, Mirza Iftikhar Ahmed [***********] Sent from my iPhone