LeungIsaac
July 13, 2024
The hotel cost more than HK$600 per night, the room was tidy, but
1) The bed is not long enough (I am 170cm tall)
2) The room is extremely small (although I knew it was a small bed before booking, in fact the entire room was unacceptably small). When the door is opened, the door will touch the bed. (As shown in the picture) The picture was taken from the toilet at the end of the room, which reflects that the room is really small.
3) I stayed for two nights, but there was no room cleaning service
4) Called all service hotlines at 9:00 pm but no one responded
5) Asked if toothpaste was available and was told that you can buy it at Woolworth supermarket.
6) The location is 22 minutes away from St James station. It is not convenient because you have to climb uphill on the way.
7) The soundproofing of the room was quite poor. One night, my wife and I were disturbed by people talking outside at 3:00am. We couldn't sleep for an hour after that.
To sum up: the room is clean and the facilities are acceptable. But the room is too small; service and sound insulation need to be improved. There is no character ratio that a 4 star hotel should have.
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