Hotel Punta Regina

Exceptional Staff Service: The hotel staff are repeatedly praised for their friendliness, attentiveness, and willingness to go above and beyond. Their ability to assist with reservations, recommendations, excursions, and special requests greatly enhanced guests' experiences.

We booked a deluxe double room with terrace and were very pleased with our stay. The bed was HUGE — it must have been two full or queen sized beds pushed together — and the pillows were high quality foam. With that and the well-functioning A/C, we slept like babies. The view from our balcony was lovely, and we really enjoyed spending time out there every day. Most importantly, though, are how friendly, helpful, and highly competent the staff were. Everyone was lovely, but I’d call out Francesca for being so helpful in making sure we didn’t lose our dinner reservation after a delayed arrival; she gave us a very warm greeting when we arrived and was so cheerful every time we saw her. And then the gentleman who serves breakfast (whose name we didn’t catch) was hilarious and ensured each day started in good spirits. Our stay fell during a newsworthy heatwave across southern Europe, and I’d note that the ~25 min uphill walk to the hotel from the lower town was extremely punishing in the heat, even as two people in very good shape. I suppose not having taxis, tuktuks, or pedicabs preserves Positano’s character, but it means there’s no option but to have a grueling walk back to this upper town area. So I’d caution anyone who isn’t up for this kind of walk to stay in the lower town area, closer to the water. We otherwise did like the location a lot — there are very good views of Positano from this height, and there’s a decent amount of quality restaurants and shops on the street outside the hotel.

Hotel Punta Regina is in the perfect spot - a little higher up to give you breath-taking views but a 10 minute stroll down the hill to the beach front of Positano. I loved the regular walks up and down the hill each day and would stay there again in a heartbeat. Our hotel room was comfortable light and airy and had a beautiful balcony which added to the relaxing vibe but the hotel really exceeds expectations when it comes to the staff. There are many hotels with good service but the Punta Regina stands out for the effort and authenticity of the staff. Despite this being one of the biggest tourist spots in Italy, the staff have a fresh genuine approach to visitors and this adds to the thrill of being in such an amazing place. Apart from making a real effort to share local knowledge and make suggestions, the team went above and beyond in helping with queries and a travel hiccup we had with some lost sunglasses left in a limo. Special thank you to Francesca who was professional and delightful but all the team made our 4-night stay extra special. Loved it here and highly recommend!