Palazzo Marzoli Resort, Positano

This would have to be the worst travel experience of my life. After arriving at the port I called the Hotel to ask for a transfer which had been promised days before when I had called. I was told to call when I arrived. The rude owner told me to walk to a nearby hotel so I did that, no transfer to be seen. I had to call a further five times and be yelled at by him and wait another hour before he sent somebody to collect us. It was sweltering heat. We arrived into a dodgy looking garage then walked into a reception with three men standing behind a desk there was a very bad feeling in the room. They spoke very little English and were very rude and intimidating in their nature towards us. When we’re asking questions they were laughing at us and speaking in their own language quite clearly trying to make us feeling uncomfortable and intimidated. I would not feel safe staying there at all as a female if they were looking at my children, very strangely . . It was sweltering heat. We arrived into a dodgy looking garage then walked into a reception with three men standing behind a desk there was a very bad feeling in the room. They spoke very little English and were very rude and intimidating in their nature towards us. It was myself and my two children three females. I instantly had the feeling I had to get out of here. This was not a safe space. I asked for water and was told there’s water in your room. I asked where the pool was. he barked at me that there was no pool. It is advertised as a 15 minute walk to the beach more like an hour. There is no way I would stay here he offered no assistance to get a taxi or find out where our bags were. It was a very distressing start to our day. Positano I thank goodness we found a beautiful hotel not too far away and had a wonderful time in the end. Avoid at all costs.

Nice sea/town view and close to bus stops Sea view from terrace, location close to buses from other towns and local bus to/from beach. Breakfast delivered to room.

SMALL HOTEL WITH GREAT VIEW. THE HOTEL IS LOCATED AT UPHILL FAR AWAY FROM SHOPS,RESTAURANTS, BEACH ETC. WALKING DISTANCE TO ALL THE ATTRACTIONS 35-45 MINUTES (UPHILL COULD BE VERY PAINFULL) DEFFINETLY NOT RECOMENDED FOR SMALL CHILDREN OR PEOPLE WITH SPECIALS NEEDS. NO WELLNESS OR JACUZZI AVAILABLE!! VERY POOR BREAKFAST AND SERVICE. DEFINITELY NOT A 4 STAR HOTEL

Staff was amazing, room was clean, view was AMAZING!! Would go back for sure