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When I arrived I did not have much expectations for the destination as I was pleased to have just landed in Jamaica. The short drive to the hotel was welcomed after 4hr 30 min flight. Arriving at the hotel the staff was welcoming and in little to no time had us situated in our hotel room. I found evening was a interesting time to arrive at the hotel as it's open concept dining/ patio/bar area was neighbored by a dock which had direct access to the carribbean sea. The scene offered 180° view from either bar or outdoor dining area of the carribbean sea under moonlight bordered by the surrounding city lights suggesting a landfall in the distance. Wisely, someone had a couple 3 seater swing chairs facing the sea just before the dock. This made for a relaxing way to wind down your nite after a light dinner or drinks at the bar. The dock itself offered an opportunity for a seat, feet just about grazing the sea waters as you give your legs a swing. The hotels location from that vantage registers as a peninsula and the land in the distant view accross the sea as a cove. Now, from night one the food and drinks were good. The complimentary fare ranged from classic American breakfasts on some mornings to your classic salt fish, boiled dumpling, yam, and curry chicken. Should require a bite for lunch or supper the kitchen offers a set menu that does not dissapoint. From what I experienced and observed the culinary team understands how to prepare something appetizing for the palate. The chef's went out of thier way to be visible and were interested to observe and inquire as to how the diners were enjoying thier creations. Chef Neff in particular didn't waste a single opportunity to engage and ensure that we enjoying our meals and time dining at the hotel. The staff was diverse in experience levels from what I could observe only offering a more well rounded experience as a guest. They worked well as a team to match the energy of the visitors and were busy about doing what they could to keep the visitors engaged and served. Each day the rotation of staff each brought their own personality offering a more authentic experience while understanding the space needed that you enjoy your own experience. The in manager in particular seemed to remain dutifully concerned that the guests were well served. The staff for the most part was hospitable and enjoyable to engage,and there were interesting stories shared and moments worth keeping. As a bit of a conversationalist I was hardly dissapointed. I would have done better to keep record of their names that I could better do them justice. I was there through the recent hurricane and inspite of the challenges the water ,winds, and debris presented the staff overcame the most pressing of them in what seemed less than 48 hrs. Their strategy to move all remaining guests to the 2nd of 3 floors proved to be in the best interest of the guests health and safety. Keeping with the theme of service we were readily fed & kept hyd

Hotel was absolutely amazing, the staff where so friendly and helpful and very professional.. my brother missed place two fifty pound notes that went under the bed.. we only knew this because our room attendant found it whilst cleaning our room… she left the money on the bed with a note..big respect and one love to Monique our room attendant🇯🇲…Also the food and service was above and beyond, big shout out to Rok hotel I look forward to coming back..