Festa Via Pontica

I was really looking forward to our holiday in Bulgaria but sadly it was rather disappointing. The hotel is definitely not 4-star. One of the chairs on our balcony was broken, there was a smell of cigarette smoke in the hallway, hair left in the shower (assuming left by the previous occupant), and buffet dinner was much the same each evening and lukewarm at best. The bar area by the pool looked like it needed a good clean and better organisation. I asked for a kettle but had to follow it up again 24 hours later. Due to the location, I struggled to book the day trips I wanted through TUI as we were the only ones through TUI staying at the hotel. All the surrounding hotels appeared derelict and it was a good 45-60 minute walk into Pomorie to grab food in the evening. I highly recommend Khan's Tent for an evening of great food and fabulous entertainment, though.

I went there with two kids ages 7 & 9 and we had the best week. It was nice and quiet which is what we wanted as it was my first time taking the kids away by myself. We knew that shops and activities were going to be closed given the time of year. We arrived around 12ish checked in, given our all inclusive bands and was directed to our rooms. On arrival staff were very friendly and helpful. The food was great, a lot to choose from with very nice variations of mains, salads and desserts. We even tried squid unknowingly until later that night! There was always something for us all to eat and one of mines is fussy. Our room was beautiful, clean and always got fresh towels and beds made. We had a lovely view from our balcony. Kids were delighted having a minibar. The grounds of the hotel was great, the kids were in the pool every day even though it was freezing they had the best time. Going at this time of year was even better for me as the adult as I had loads of loungers to choose from. They played at the park and played football. We took a walk down to the beach which is less than a 5 minute walk which was lovely and quiet. Beautiful beach with lots of sun loungers. The animators were AMAZING. We met Alex and a lovely young girl (I want to say DeeDee) who introduced themselves and played with the kids round the pool. Then Mariya came and she was lovely! I met with another English couple and we did quiz night with just us against Alex and Mariya and it was nice getting to know the pair off them. The next few days of our holiday it was just Alex and he made the holiday for us. The kids loved him, he truly is an amazing person. He made my life a lot easier, the kids enjoyed the archery, darts and mini disco. Even took time out to take us to Nessebar on the public bus. I enjoyed the quizzes at night, won a few bottles! By the end of the week the kids didn’t want to go home, they wanted to stay another week. I highly reccomend this hotel for families, we loved it when the season was ending so I can imagine it will be more full on when the season is in full swing. I have already looked at coming back around the same time next year. It was great for us as we just wanted to get out of the rain and into the sunshine and have a nice lazy holiday which we did. Thank you to everyone!

Recently renovated hotel, large and modern rooms, good selection of food and drinks (only downside: no free drinks at the beach), nice sand beach, family friendly, the animation team was the best - thanks to Hris, Vicky, Sonja, Daniel, Victor and co! :D

Generally a very good hotel and plenty of fun had Must give a shout out to Chris and the animation team who were excellent through out and made the hotel experience excellent with various activities throughout the day and the evening. Pros Hotel clean and tidy Staff generally friendly Food was pretty good for all ages and a good selection for all In main buffet hall food being freshly cooked at each serving from pancakes in the morning to chicken and pork at other times Poolside buffet was very good from fresh pizza to doughnuts (hot and delicious) Kids pools were good for little ones Beach 3 mins away Little queuing for drinks Poolside bar Plenty of sunbeds available Cons The main gripe was the pool areas Water through week went murky and seemed unkept Pool sides were cleaned eventually daily but never hosed down Generally a good hotel and would recommend on the whole although a little bit away from everything so if you wanted anything taxi or bus advised but was easy to sort through reception

A spontaneous idea for holiday in Bulgaria and it was a great decision. The hotel is very clean, stuff is nice. Sadly lobby bar close at 1:00 it could be a bit longer. Food was very good and there was a lot of different food. Drinks are fine also. There is some main pools and one separated from each other, there was so calmly and quiet - perfect place for rest. The gym is bad, thats a fact.