Per Grunde
June 7, 2022
The 8th visit was a disappointment
Back again after 2 years pandemic, for our visit nr 8. We have loved this hotel and environment. But things have changed, not for the better. The former so fabulous buffet dinner, with a variety of local food, was changed to à la carte. Food ok, but kitchen and waiters not trained in coordination and logistics. Looong waiting times, and some very stressed personnel. At times impolite.
We were wrongly charged for dinners, despite having preordered half board.
The pool and patio area has been renovated and improved to pleasant standards. Rooms clean, but need renewal.
Reception personnel very helpful and pleasant.
Port de Pollenca is still a lovely place. Very nice beach.
We had several marvelous bike-rides in the area, with a very well equipped bicycle garage at the hotel.
We will definitely visit Mallorca again, but we will find another hotel next time.