Hotels near Galerie d'art Stewart Hall - Centre culturel de Pointe-Claire, Pointe Claire

This hotel is conveniently located in the terminal at the Montreal airport. The rooms are large, clean, and modern. It’s a perfect place to crash if you only have a few hours and don’t want to go off-property. My only complaint is about a staff member’s error. While I had pre-paid for the room, I was asked to place a credit card on hold for incidentals, which is normal. At checkout, I confirmed we were all set (no charges). Later, I found my credit card had been charged over $100 for something. The hotel said they made a mistake a refunded the charge, but I have now been charged an international transaction fee for both the charge and the refund, which is really annoying since I didn’t purchase anything.

I recently spent a couple nights at the Sheraton Montreal Airport (one night stays on each end of a trip) and while the stays were good overall, I would say there's a lot of opportunity for the hotel to improve. I've stayed here many times over the years, but I haven't been in a couple years. Returning this time, I felt it was a good hotel with a lot of potential. I just got the feeling there is a lack of attention to detail in a lot of areas. The first night I stayed, there was no explanation of the dining situation. The television stated the restaurant and room service was not available. When I went down to the lobby I noticed the restaurant is in fact running. I'm not sure if room service is also open and the information was outdated. The Club lounge was also closed. They do provide soft drinks and complementary sandwiches which is a decent compromise however. There is a beautiful new fitness centre, but it was initially difficult to locate. It would have been nice that its location was explained when checking in and better signage. After walking around I finally asked a cleaner for its location and eventually found it. The machines don't seem to have television or anything hooked up to them which would be a welcome addition if possible. Overall this is a good hotel with a lot of potential. It felt like things got shut down due to Covid and just never really restarted. While other hotels have made the move back to normalcy, this one still felt like it was in transition. The staff were friendly and the facilities are clean. Some of the furniture is probably due to be replaced, but again we are talking minor improvements. I would return to this hotel, I just hope to see more things back to normal and better communication. Not having room service is a big problem.

We flew into Montreal and stayed one night at the Fairfield. We were picked up at the airport by a courtesy shuttle bus and within minutes we were at the hotel. Check in was very quick and the staff members were very efficient and friendly. Our room was very spacious and had the comforts of home. After putting our luggage in the room we went to the bar for a drink and were taken back by the price of a bottle of beer $10.00 The morning continental breakfast buffet was fantastic with lots of selections. I would highly recommend this hotel and it’s very close to the Dorval Via Train Station.

Very good hotel close to airport. Would definitely return. Pros - amazing staff that are very customer focused (kuddos to the manager and training given) - this is a major differentiator - good gym that has descent equipment - whilst no restaurant or room service, basic food options available next to lobby - shuttle every 30 min to airport (with excellent driver that is also client focused) - good treatment of Ambassador and BonVoy status traveller’s - very good wifi - relatively new hotel Cons - no room service - no hot breakfast - pool has no sauna

We like Hampton Inn Suites by Hilton Montreal-Dorval. The room is spacious and clean. We had a King size bed and a sofa bed for 4 people and it was good. The breakfast was great. This is a busy hotel so sometimes people were hard to find a table to sit and eat. But it was not a big deal.

English Overall, I had a great 😊 👍 experience with the Courtyard Montreal Laval / Courtyard By Marriott Hotel 🏨 ; staff was incredibly helpful, and the amenities were great 👍. The room was wonderful, clean 🧼 🧽 , and perfect 👍 🤩 for a weekend. This is the perfect 👍 🤩 hotel 🏨 for a weekend getaway in Montreal, QC. The Courtyard Montreal Laval / Courtyard By Marriott Hotel 🏨 offers everything you need if you don't feel like venturing out. French / Français Dans l'ensemble, j'ai eu une excellente expérience 😊 👍 avec l'hôtel Courtyard Montréal Laval / Courtyard By Marriott 🏨 ; le personnel était incroyablement serviable et les commodités étaient excellentes 👍. La chambre était magnifique, propre 🧼 🧽 et parfaite 👍 🤩 pour un week-end. C'est l'hôtel 👍 🤩 parfait 🏨 pour une escapade d'un week-end à Montréal, QC. L'hôtel Courtyard Montréal Laval / Courtyard By Marriott 🏨 offre tout ce dont vous avez besoin si vous n'avez pas envie de vous aventurer dehors.

We had a wonderful stay at the Sheraton, so much that we returned within the same month! First off you can’t find a more perfectly located hotel in Laval. The lobby area was recently renovated, with a café section offering coffee and local products. The restaurant was a bit of a disappointment to us, as we tried to visit in the morning and no one seemed to want to serve us. However, the front desk staff was incredibly helpful and nice. We booked the Residential suite, which was on a newly renovated floor. The amenities were spotless, gorgeous room with everything you might need. The shower was fantastic and the bed very comfortable. The kitchenette area had a table, and they provided a high chair for our baby when we requested it. After our awkward experience at the restaurant on our first visit, we ordered room service for breakfast the next time .The price is outrageous for the quality of the food and I would not recommend. The pool area is newly renovated and absolutely gorgeous. There is a hot tub, a dry and a hot sauna, and a perfect heated pool in a relaxing setting. We enjoyed both of our stays and will definitely visit again.

Very satisfied with the surrounding tour of Mengcun. Come over for an hour in the city center, the paradise is located, the room is clean, the linen is clean, and the meal service is excellent. Walking in the hotel's garden, the magnificent North America and exquisite gardening are perfect combination.

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I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.