DoubleTree by Hilton Hotels in Plovdiv

We stayed in this hotel for 2 nights and in general were quite pleased with it. However, we were shocked to find out that the hotel allowed people to smoke indoors in the hotel bar area. This was namely allowed in the entire ”veranda”-style area next to the bar and the hotel staff claimed that this was legally allowed because they considered it to be a terrace. It was not a terrace at all though, because it had a roof and windows, which were all closed when we were there, so it was purely an indoors area and had a really bad smell of smoke, so we could not enjoy that part of the hotel. This is really unacceptable and we hope that the hotel management will soon realize this as well and turn the hotel back into a fully smoke-free hotel, just like other Hilton-brand hotels in Europe. Our room was clean and comfortable, including the bathroom. The bed was comfortable as well and the room was quiet, so we had a good sleep. The view was on the busy road in front of the hotel, which was not particularly interesting, but maybe other rooms have better views. Breakfast was good too, with a decent selection of foods and drinks. It would have been even better with some more local specialties on the buffet. Car parking was available in the hotel's underground car park. The staff were very friendly and helpful, in particular the breakfast staff. If the hotel becomes fully smoke-free (i.e. no exceptions for so-called ”terraces”), then we will be happy to stay here again when next in Plovdiv.