Hotels near The Mall, Mid Valley Southkey, Plentong

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍

Grand Sentosa Hotel Johor Bahru, a three star urban class hotel is ideally located in the heart of business and 'Chinatown' district of Johor Bahru. Grand Sentosa Hotel is filled with happenings from day till night. Witness the liveliness of the city as night's falls, savour tantalizing cuisines or party and shop to your heart's content. Grand Sentosa Hotel Johor Bahru, which is within Plaza Sentosa, you can also enjoy shopping with a variety of anchors which include the largest family spa in Malaysia, F&B establishments and retailers include costume jeweleries, bridal galleries, optical, watches, Chinese medical halls, reflexology centres, family karaoke lounges , night clubs, discotheques, hair and beauty salon, cafes and various specialty stores.

Well... how should I put this? There are working girls staying in the hotel and they are rather noisy if you know what I mean. If you're going to stay here to rest make sure you request for a quiet room. They do not have hair dryers as well in the rooms but you can request for it at the lobby.

It was in fact the worse hotel I've ever stayed in Malaysia. Don't be fooled by the pictures they provided. I booked a deluxe family room and a deluxe queen room. Nothing to fancy about. As soon as we stepped into the ”deluxe family room”, the whole room including the toilet smells of moth balls!! Can you imagine going to sleep with that smell plus with 2 children (1 and 8 years old)?! It's DAMN stuffy!! First moth balls found below the sink cabinet probably to freshen up the smell of the flooring and another hung above on the ceiling probably to stop the strong urine/sewer smell. When we step on the parquet flooring of our room it was so sticky and the toilet floor was even worse! There were visible yellow patches on the floor that probably resembles as urine patches. TOILET FLOOR WAS WET AND GROSS THAT MY SISTER HAD TO CLEAN THE ENTIRE TOILET BEFORE USING IT. NOT FORGETTING THAT MY SISTER ALSO HAD NO CHOICE BUT TO CLEAN THE ROOM'S FLOORING TWICE CAUSE IT WAS TOO STICKY AND WHEN WE WALK BAREFOOTED ON IT! Below the cabinet's sink was already deteriorating and there were molds everywhere! Also not forgetting that our room doesn't comes with a window and yet its expensive!! If you're looking for a hotel for your family even for a night stay, this is not the best one for your family. I can say that with location, this is probably a hotel for **********s only. As you can't imagine until you've booked and slept in the room, our bedsheets aren't clean. There's blood stains on it and also blood stains on the bed side's wall. YES, GROSS! MY LITTLE GIRL EVEN ASKED WHAT'S THAT. We were obviously so disgusted that we didn't tuck our feet into the sheets. Shame on you guys for not doing a good job on proper housekeeping and maintaining the facilities in the rooms.

This hotel has 70+rooms. More than half of it are without window. The twin beds room seem alright. Its small but you get hair dryer, iron & board, kettle, 2 minerals water bottles. Working aircon and hot water. Able to watch free to air TV channels from Malaysia and Singapore. Free simple breakfast include coffee, tea, powder orange juice, milk, cereal, white bread w toaster, jam and butter, water melon, orange, cherry tomato, lettuce, baked bean, hot dog, garlic bread, fries, spring roll, mini pau, mushrooms soup, porridge, fried rice, noodle. Not enough, walk out to the coffeeshop behind the hotel, open by 7am. Indeed, its time to change their set of towels and bed sheets etc, WORN out. Need improvement on this area. Those pictures displayed on booking websites seem like computer generated imagery. Outdoor parking charges seem to be covered by the mgmt. This hotel very suitable for running errands between banks as there are MORE than 10 foreign and local finance houses along Molek Utama. Overall, happy to stay here again as the daily rate is attractive for what it offer currently.

Appreciated for the decoration and cake in the room for hubby birthday and our Anniversary celebration. Its our first time staycation at Renaissance and glad that we had choose this hotel. Room is spacious and clean. Breakfast is good and many varieties.

went there for an impromptu stay (& played with fireworks as it was the new year!), checking in took long as the staff was new but it is okay, the room was small but good for a night stay. Bedsheets had staining seen due to long usage but was comfortable. Towels had smell on them and smelled as though they did not dry enough. Toilet is okay however there are no toiletries provided. Hairdryer was attached to the wall. No complimentary drinks provided but had cups and you can get instant coffee made at the hotel lobby. Parking 🅿️ was okay as there were many lots but to park at your own risk. There is Aeon mall nearby, overall location is still acceptable.

The room is clean and the front desk is fast and friendly (there is also a machine can help with checkin/out as well). Aircon is strong, water pressure is good. There is a fridge and water dispensers. But no cupboard and the curtains only block 90% of the sunlight. Room has good lightings. But I had a rather unfortunate incident. I went out to get dinner around 8pm. I left my wife alone in the room as she wasn't feeling well and wanted some shut eye. Apparently, a few minutes after I left, someone (a lady) entered my room. My wife was asleep but luckily woke up and the lady who enter and quickly exited. The front desk then call and integrated my wife asking if she booked the room, her name and if she checked in today. This is pretty sus. 1. How can you issue a key to someone else without checking? 2. What are the chances it happens just as I left the room 3. I checked with front desk and I was told the ”guest” got confused on her room number. So does her key open all the doors? 4. How did the front desk know so fast? Even if the other guest says 'hey, there is someone in my room' why not verify with her first? Basically after that, I didn't leave the room. I made sure the door was latch and I put the chair Infront of the door. Some how, I feel it's really very sus that it happen when I stepped out, and she came in with the room key.

First of all, SPECIAL SHOUT OUT for the housekeeping lady who did the cleaning up for our room🏆🏆 We had already checked out and were waiting in the lobby for the Grab driver when the housekeeping lady rushed down and returned my daughter's earbuds!! Thank you for going the extra mile! Other things we loved about Kyoto Boutique: - nice classy decor and the wooden floor (I hate carpeted floors in hotel rooms cos it's hard to tell if it's clean) - the hot water heater for the shower works perfectly! - there is a water cooler at the floor lobby so we could get cold and hot water!! - there is a safe in the room - many coffeeshops and restaurants nearby. Also has a supermarket just downstairs. - excellent service But overall the hotel should probably do some renovations or fix some of the items in the room. - Some parts of the wallpaper were peeling off. - The tap was loose and had to be shut off in a particular direction or the water would keep flowing. - the switch to the toilet did not have a cover so we couldn't switch off the lights - the temperature of one of the aircons couldn't be adjusted so it blasted very cold air all night. Thankfully, the family suite had 2 aircons (cos the room was divided into 2 areas, each w a queen bed). So we turned on only one aircon.

Well, the hotel is good location, room a little bit small but this is ok for this prices