Newland Hotel Reviews

Security is very loose. They have 2 entrance the side entrance door is always open so anyone can enter by the side entrance Hotel room need facelift. Towel is very old many people used it before

the check in process is fast, the staff is very friendly good stay

Old and dirty room, sound insulation very poor. Can heard slamming of other rooms door middle of night. And water supply were cut for many hours without any information.

Barely make it as a place to stay. Facility, furnitures are all very old. The room I stayed seems like it’s been an awhile since someone last stayed in. Aircon have a very strong loudly smell when first on, took awhile for the smell to go off and it only blows in one area. Toilet floor is too slippery, elderly got to be really careful when using it. Soap and shampoo already have sediment in it. No hair drier, no dressing table. Hanger is wooden and already mouldy. There’s a gap between the wall and window. Curtain is dirty, floor is dirty, asians really cannot take it because we don’t enter our rooms with shoes on. Room is huge and spacious, but zero sound proofing. By the road, but not a lot of vehicles. With all that said, bedsheet is clean, got aircon, got provide toothpaste, toothbrush and there is breakfast provided, smooth check in and out so for a night stay is alright.

Very lousy service from the front desk. I booked online for one night ( 23/11-24/11/2024), and when I went to check in at 00:30AM, the front desk staff wasn’t there, leaving a note saying he will be back at 1:00AM. Then I waited til 1:00, the staff still didn’t show up, then I made many phone calls, just to get the reply said he will be back in 30 min. (1:30) Finally, the lousy staff came back with his lousy attitude, we finally check in. That was the worst experience I have in my life. Plus, the hotel’s phone number are not reachable. Very very bad, don’t ever book this lousy hotel to ruin your mood and holiday.

The hotel near by have a few food stall. Heading to KSL only 7 mins by grab. There’s also have a few massage shops to relax.

Very good. Thanks to the counter lady Zara who gave me a late check out complimentary on the house. Good service and ambience with an old vibe. Will visit again. Highly recommended for people who want a better hotel in the Pelangi area. Dann

Hotel is ok good to stay if you are not too choosing. I stay here everydays.

Hotel is old & not clean well. Room also dirty.

Room so smelly... Changed other room also same

Strategic location, but service is poor. The facilities are old and renovation is needed.

good location, just near ciq check point, room is cheap and big

Not worth my money.

Honest review: 1. Window have no lock. Anytime, stranger can go in. 2. Sheets and pillows - so many stains. Looks like someone died in there 3. Acoustics - very poor. There’s staff cleaning during dawn and is playing loud music in the corridor. It’s like I’m having sound-trip also inside my room, unsolicited! 4. The pictures posted here in trip.com are not even close! Rating? 3/10