Guest User
October 22, 2024
We absolutely love this place. After traveling to Gran Canaria for many, many years, we have found our forever hotel! The staff are the friendliest, most helpful and approachable team you could ever wish to meet. Silvia, Nancy Eugenio, Gabrielle, Andrea Alejandro (out room cleaner) and all the other staff were always helpful, polite, and smiling. The staff are a credit to Gold! The staff take customer service so seriously, they have a complimentary cocktail party on Mondays where the manager, personally speaks to all his guests. The hotel itself is an adults only with a chilled vibe, it is spotlessly clean and in a superb location for all amenities. The restaurant serves a very nice and comprehensive breakfast until 12:00. The poolside is immaculate with lots of comfy sunbeds and break out areas. So, we have voted with our wallets and we have booked our THIRD trip there in May 2024. If you are thinking about staying here....do it, you wont regret it!