Villas Sacbe Condo Hotel and Beach Club

I've stayed several times at Villas Sacbe Condo Hotel and had a great time, every time. I see that some other reviewers had less than ideal units, so perhaps it varies with the unit, but I have had nothing but good experiences here. I've stayed in both one bedroom and two bedroom units. The 2 bedroom unit (107) was the most recent and the most lovely, as the second floor gets more light and feels airier. I found the beds comfortable, the unit was clean and all the appliances we tried worked just fine (though we didn't use the TV). The wifi was good. You pick up your keys from the main office a block away, as you do your beach towels. The office staff are very accommodating. The digital lock on the main gate was tricky to use at first, but we got the hang of it! The front gate is very heavy, but once in, you feel like you're in your own little oasis in the midst of Playa's incessant noise! And it is LOUD, but we were anticipating that over New Year's especially. This time we used the gym facilities (at the main building), which were excellent. The pool is unheated (as are almost all pools in Mexico!) and very refreshing for the hot days. We always put away the "mini bar" type of contents so we aren't charged for them, but the kitchen was certainly functional (some dish drying equipment like a rack or even drying clothes would be appreciated). Will definitely be back -- thanks to the lovely staff!

The apartment is great, very clean (thanks Ruby for your excellent service) and very central location. Nice living space and bathroom with all amenities. Very comfortable bed. Safe guarded entrance with nice private car park just below the apartments.

DO NOT STAY HERE! You have been warned! I have always relied on reviews from other travels and therefore feel it’s my traveler citizenship duty to write about this horrible establishment and warn others so that they do not fall into this trap like I did. So, here are the facts – the place is overpriced, filthyyyy, it smells like mildew, the wifi doesn’t work (although hey promised it would), the TV didn’t work, cobwebs all around, the shower led to flooding. When I complained about this, they moved me to another room, only to experience this all over again. The shower in the second room didn’t work either, plus all of the above issues –filthiness, mildew smell, poor amenities – were the same. This ruined our trip. I was traveling with my daughter and I was supposed to be there four night and only lasted two. I have a strong threshold and I tried to be reasonable and give them a chance, but after two nights, I decided to check out. When I complained to the manager, he refused to refund my two nights. DO NOT STAY HERE! Look at my photos for proof.

Perfect Stay! We really enjoyed our stay here, the location is simply perfect, the flat is awesome, fully equiped and surrounded by beautiful gardens. The Pool was a little bit cold but mmmm it’s January! We’ll back soon!