20 Ave. nte esquina 6 bis # 172, Calle 6 Nte Bis. 281, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Hotel Nautilus is centrally located in Playa del Carmen, a 5-minute walk from Quinta Avenida and 9 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.8 mi (1.2 km) from Mamitas Beach and 0.9 mi (1.4 km) from Playa del Carmen Maritime Terminal.Show More
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Amenities
Public parkingFree
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Tour and ticket booking service
Safe at front desk
English
Spanish
All Amenities
Property Description
Hotel Nautilus is centrally located in Playa del Carmen, a 5-minute walk from Quinta Avenida and 9 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.8 mi (1.2 km) from Mamitas Beach and 0.9 mi (1.4 km) from Playa del Carmen Maritime Terminal.
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4.1/5
Very Good
Cleanliness4.1
Amenities4.1
Location4.1
Service4.1
All 25 Reviews
Surroundings
Landmarks: The Church of Jesus Christ of Latter-day Saints
(100m)
Landmarks: 3D Museum of Wonders
(250m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Room Details
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7
Triple Room
3 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub with grab bars
Towels
Room Details
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7
Suite Con Sofa Cama
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Room Details
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5
Standard Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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9
Standard Double Room
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Room Details
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Guest Reviews
4.1/5
Very Good
25 reviews
Verified Reviews
Cleanliness4.1
Amenities4.1
Location4.1
Service4.1
Average for similar properties in Playa del Carmen
Most Mentioned
AI Summary
The staff offers excellent, friendly service. Guests praise clean, spacious rooms and convenient location near attractions and the beach. Some mention adequate cleaning. Comfortable beds enhance the stay.
Guest User
February 29, 2024
Très bien placé au centre de Playa del Carmen mais en retrait du bruit et de l'agitation possibilité de stationnement bon rapport qualité-prix. Tout le personnel est extrêmement serviable et disponible.
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herschel
March 5, 2025
A little tricky to find but great location when you park your car
Great if a/c was working properly
All was fine except the a/c wasn’t working properly….just seemed to be blowing warm air - i mentioned to front desk but no difference
Jacqueline
November 7, 2024
La seguridad no se me hace tan buena, ya que la puerta solo es un botón, cualquiera podría entrar
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Services & Amenities
Most popular business facilities
Public parking
Free
24-hour front desk
Luggage storage
Wi-Fi in public areas
Free
Tour and ticket booking service
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
24-hour front desk
Languages Spoken
English
Spanish
Public Areas
No smoking in public areas
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: 11:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$500 (approx. PHP 1,430.87) is charged.
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 1999
Number of Rooms: 25
Hotel Nautilus is centrally located in Playa del Carmen, a 5-minute walk from Quinta Avenida and 9 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.8 mi (1.2 km) from Mamitas Beach and 0.9 mi (1.4 km) from Playa del Carmen Maritime Terminal.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Hotel Nautilus?
The cancellation policy for Hotel Nautilus varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Hotel Nautilus?
Standard check-in time at Hotel Nautilus is 15:00-21:00 and check-out time is 12:00.
Can I bring my pet inside the Hotel Nautilus?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Nautilus.