Guest User
September 12, 2024
Literally awful. Cried halfway through as was such a waste of money and experience form me and my children. Staff are rude, bins never emptied, yellow water coming from taps, air con broken, windows didn’t open, noise outside at night kept us awake from men playing football and playing music until 3am. Couldn’t get food unless paid for outside buffet hours. Couldn’t get drinks after 10.30 unless paid for. Entertainment is half an hour and awful! Kids were bored all day and evening so had to pay yet more money to take them out to entertain them. Pool was freezing and not much to it. Do not bother at all. I am making formal complaint but don’t want any families to make same mistake and waste their experience