Waldorf Astoria Seychelles Platte Island

Waldorf Astoria Seychelles-Platte Island is truly in a league of its own. I had never stayed at a resort where the staff was so consistently attentive, proactive, and gracious. My assigned concierge, Lana, should be the face of Waldorf Astoria hospitality; from the moment she greeted me at the resort's landing *****, her sincere care and kindness shined through and I could tell that she was determined to build me a remarkable stay like no other. Lana's efficiency was beyond impressive and could only be matched by her second-to-none attention to detail. As soon as she realized that I'm a rather picky eater, she managed to customize all my favorite foods (including the most delicious chicken parmesan with mashed potatoes and mouth-watering freshly baked oatmeal cookies that were not on the menu). Every single time I contacted her, she responded in seconds and every request was beautifully fulfilled. I would also like to recognize the incredible talent of Chef Rifky whom I had the pleasure of meeting and I was very happy to learn that he was the one who had personally been preparing my off-menu dinner entree requests. Further, my housekeeping attendant, Mubarak, kept my villa in spotless condition and even when I would go on short walks, he would clean and organize all areas of the villa to perfection, not to mention that whenever I would bump into him, he was extremely professional and friendly, ensuring that my villa had everything I needed to be comfortable. Overall, the Waldorf Astoria Seychelles-Platte Island embodies the pinnacle of modern luxury and refinement, but even when there are many rivaling luxury resorts throughout the Indian Ocean, what sets this one apart from the rest is its staff's relentless commitment to hospitality from the heart; they genuinely value and care about their guests--an extraordinary attitude shared by them as a team, ultimately making them "the cream of the cream." In my mind, their hospitality exceeds 5 stars and would easily set the gold standard for 6 stars.

Luxury stops when you have to think! At Waldorf Astoria Platte Island, I didn’t have to think once. This is an incredible island destination. Every staff member ensured that I was taken care of and each day was made easy with their attentive, yet discreet service. The private villas are immaculately maintained and set back from the beach surrounded by your own private garden with pool. At the end of the garden, a pristine beach is revealed flanked by lush palm trees and crystal clear waters. I really appreciated the care Waldorf gives to Platte, they are great custodians of this beautiful island. We were assigned a personal concierge, Stef, who took care of our every need from restaurant reservations, ensuring tailored menus, to even managing a hotel booking for our return to Mahe. The island is a short flight from Mahe which we boarded from the dedicated Waldorf lounge at the airport. In summary, I want to return asap! This is a very special place for anyone seeking to experience paradise under blue skies by day and star filled skies at night where nothing is too much trouble for the team and their only aim is to ensure you leave with a full heart and everlasting memories. Thank you Mark and team for making this the best holiday I have ever experienced! ❤️

My wife and I just returned from our trip to the Waldorf for our anniversary. I'll split the review into two portions: Pre-arrival to the hotel: Before departing for our trip we were approaching the date of our flight and we had not heard from the hotel. I had reached out 3 separate times to attempt and coordinate the flight to Platte island and inquire about diving. Generally other hotels we had stayed at had been more proactive and reach out closer to the booking date rather than the departure/cancellation dates. We had waivered a few times about cancelling our stay at the property. Arrival in the Seychelles As disorganized as the pre-arrival was giving less than 5-stars would be disservice to what we experienced once we landed in Mahe and on the island. Top to bottom from the villa, food, and staff were all above and beyond. There was daily actives (free & paid) to keep guests entertained. They have also just got a new dive company on the island and Liz was fantastic to go diving with. A few folks that stood out to us during our time on the island: Caleb & Tobi - These guys will have you laughing the entire time and keep you busy with activities on and off the water. "I love it" Chef Sebastian - Did a wonderful job with all of the food and we really enjoyed getting to know him. Each morning our conversations with him were some of our favorites. Adul- An absolute mad scientist of a bar tender. He is a joy to talk with and makes drinks I've never seen or tasted in any of my travels. Svetlana- Our concierge for the week who organized surprises (we took them all home) and kept us in the loop with things on the island. She took care of us the entire time. After our stay our flight home was cancelled and we had no idea where to go. It was late at night and there were no arriving flights, so all of the taxis were gone. Lana had organized a hotel and taxi for us within 10 minutes. There were so many others I could continue writing about, but thankful for the memories we were able to take home with us.

We have just returned from Platte Island having had the most amazing holiday of a lifetime. The island itself is unique with unspoilt beaches/sea teeming with wildlife. Fantastic facilities starting with the Leisure team led by Gary along with his wonderful staff Steph, Shamila, Caleb, Fabrice , Jovani, Mario, Shem, Toby & Khloe Who were always on hand for the poolside activities and water sports including boat trips, kayaking, snorkelling as well as movie under the stars, fantastic stargazing and the Moutya Performance which was amazing. We were lucky enough to eat at all three restaurants. Breakfast at La Pearl was excellent with a wide choice of freshly prepared food on offer and attentive and friendly staff nothing was too much trouble. They even surprised my wife with a birthday cake and song. A special mention to Brandon the pool server who kept us hydrated and served us our cooling ice cream by the pool. The Moulin what a wonderful personal experience with Chef Gavi and his team who prepared and served the most fantastic food in the most relaxing surroundings. The Maison Des Espices with the Creole flavour another terrific evening not forgetting Luca with his fountain of knowledge on all wines and spirits and his fantastic TAKAMAKA rum experience, what a treat. Our daily treat also was with Dennis the Barrista who was so knowledgeable about Tea and Coffee and always gave us some homemade cookies. What a lovely gentleman. Another favourite at the end of the day was with Abdul and his team at Lalin trying different cocktails and our favourite G&T. All in all a fabulous holiday at this 5 Star resort. Can’t wait to return.