Fairfield Inn & Suites Dallas Plano/Frisco

I arrived really late at 4am and thought for sure my room would be canceled but I called the hotel and spoke with Michael, and he was great, and he assured me that I would have a room when I arrived. And usually when you show up at night there is almost never anyone to get a hold of or they are very rude, but Michael was not that at all. And the beds in this hotel are amazing best sleep I've had in a long time.

Our stay at this Fairfield was lovely, definitely one of the better ones we’ve been to. Although we didn’t use all of the amenities, it was nice knowing the indoor pool and gym was available and open. The front desk attendants were all very friendly, however Austin in particular was very kind and exceptionally friendly, which definitely made it feel like a warm welcome. I also appreciated receiving a surprise amenity, making my birthday stay especially nice!

My adult son and I enjoyed a two night stay at Fairfield during weekend of moving. Desk staff were great. The rooms were comfortable and clean. Breakfast was very good, although the single staff member managing the breakfast operation was quite overworked. Some things could have been better during breakfast, but nothing that pulling a second person from other duties for 15 minutes or so could not solve.

Stayed for 2 nights and was upgraded to a suite on the fourth floor. Highlights: 1. The lobby/breakfast area is big. They had lemon water and cookies (complimentary) at the entrance right across from the check-in desk. 2. Courteous and friendly staff through out the property. 3. It took about 35mnts. in a car to drive from the Dallas airport to the hotel. If you are picking up a rental car from the Dallas offsite Airport location, add another 20mnts. 4. The hotel location is good. There is a shopping center right across from the hotel and many restaurants with in easy driving distance. 5. Breakfast- decent enough for a quick bite and go. They had yogurt, coffee, juice, cereal and may toppings(nut, raisins, coconut shreds etc.), fruit and some hot options(eggs etc.) 6. Bed was comfortable, clean bath room with a walk-in shower and a big working desk. 7.Car parking available and is free. Special mention: -Thank you Amanda for the room upgrade. -Johnay and Austin were very friendly and made sure the check-in process was super smooth and fast. -Oralia for taking care of the house keeping needs. Tips: -If you run outdoors in the morning, either use the side walks or the big parking lot of the shopping center across from the hotel. Also, the hotel offers a map for running (1mile and 5 mile routes).Ask the front desk. -If you like eating vegetarian food, there are 2 options A2B and Saravana Bhavan. Both these restaurants are about a mile from the hotel. Check them out! Overall recommend the hotel and will return.

My family and I were in Plano for a funeral. I had booked a hotel that turned out less than desirable. I came to this hotel to like it over before we moved the next day and Megan at the front desk was nothing short of WONDERFUL. She showed us the room and made sure that It was what we wanted. She arranged it so that we could get in early the next day as plumbing at the other hotel would not allow for showering cleanly. Every time we passed her desk during our stay she greeted us by name and asked if we needed anything. And we were not the only people that she did this with. I observed many times the kindness and warmth she extended. Another guest is as impressed as I am with Megan the hotel and their staff. The rooms are clean and roomy. The staff is second to none. They were all very accommodating and seemed to enjoy their jobs. Going forward, I will stay nowhere else when traveling to Plano.

At the check in Michael was great. I stay at hotels all across the country and usually at night the customer service is not very good but here it was different. Michael was very professional and polite. He even gave me a free water bottle. Definitely one of the best hotels ai stay at.

Location: Within easy driving distance of restaurants, etc. Property: Standard. Large lobby and breakfast area, Staff: Friendly and professional. Price: A bit high for what it is. Room: Good size, good mattress, clean Breakfast: Well stocked, great cereal toppings, well attended. Fitness Center: Small, Peloton bike not worth the effort. Business Center: Out in the open near the elevators. No privacy.

I love this bright and spacious hotel. The front desk was always friendly and breakfast was the best one I’ve had since COVID started. Love the space in public areas and sleeping rooms. Will always stay here whenever I have to come to Plano or Frisco area again.