Hotel Indigo Pittsburgh East Liberty

Worst hotel ever! Because my daughter checked in first, they took advantage of her youth and gave her probably the worst room in the whole hotel, with a window facing an ugly wall covered with pipes. I arrived in the early morning, so I didn't want to make a fuss about it. It turned out that the shower for washing hands was leaking all the time, so I had to put a towel on the floor to avoid slipping. We went out the next day, thinking the room would be cleaned. I also told the front desk that there was a water leak that needed to be dealt with. When I returned to the room at night, I was dumbfounded. The room was still like this, not cleaned at all and no one had dealt with the water leakage. Because it was late at night, I knew it was useless to talk to the front desk, so I didn't go to the front desk. Then, I noticed that the towel rack had also fallen off! Early in the morning on the third day, I ran to the front desk to tell them about these issues. I thought that since I had explained them so clearly, it should be okay. However, when I came back in the evening, they had not been dealt with. I was really pissed off, so I called the front desk to ask for clean towels, and finally a white manager came (it's not that I'm discriminating, the whole hotel is just a bunch of indifferent black staff). I complained right away, but he was the only nice guy who immediately told us not to stay in this room and upgraded us to the governor's suite! The suite was nice, even though it was our last night, it was a bit of compensation. It can be seen that the white manager is also very angry! In short, don't stay at this hotel! ! ! ! ! ! ! ! ! ! ! Don't be mad at them! Poor manager, he literally had to clean up and move rooms himself.

Overall, it's average

Convenient public transportation and many large supermarkets nearby

The room is big, the bathroom is big, and the stay is very comfortable. Everything else is pretty standard, clean and tidy, the service is good, and the overall feeling is good

Good location, complete facilities and comfortable.

The room is very good. I will stay here again next time I go on a business trip.