Residence Inn Pittsburgh North Shore
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1 room, 2 adults, 0 children
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Residence Inn Pittsburgh North Shore
No.3 of 4-Star Select Hotels in Pittsburgh
574 W General Robinson St, Pittsburgh, Pennsylvania, 15212, United States
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Amenities
Indoor swimming pool
Gym
Private parking
24-hour front desk
Luggage storage
Conference room
Business center
Multi-function room
All amenities
Property Description
Discover comfort and convenience at our extended stay Pittsburgh hotel, ideally situated in the North Shore neighborhood directly across from PNC Park.Stay within easy walking distance of Pittsburgh’s top entertainment destinations, including Acrisure Stadium (formerly Heinz Field), The Andy Warhol Museum, Stage AE, and Rivers Casino. Just steps away, cross the iconic Roberto Clemente Bridge into Downtown Pittsburgh, home to corporate headquarters and events at PPG Paints Arena, including exciting Pittsburgh Penguins games.Designed with your comfort in mind, Residence Inn Pittsburgh North Shore offers spacious suites perfect for long-term stays or short visits alike. Each suite features separate sleeping, living, and dining areas, along with fully equipped kitchens, spacious work desks, and free WiFi. Enjoy the comforts of home combined with the amenities and location ideal for business or leisure travel. Make the Residence Inn Pittsburgh North Shore your special place during your stay in Pittsburgh.
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8.0/10
Amazing amenities. Full kitchen. Very clean!
All 100 reviews
Surroundings
Airport: Pittsburgh International Airport
(27.8 km)
Airport: Pittsburg
(28.8 km)
Train: Pittsburgh Union Station
(1.8 km)
Landmarks: PNC Park
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

10
1 Bedroom 2 Room Suite, 1 King, Sofa Bed
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

12
King Studio with Sofa Bed
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

7
2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 Queen, Sofa Bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

9
2 Bedroom Executive Suite, Bedroom 1: 1 King, Bedroom 2: 1 Queen, Sofa Bed, Pnc Park View
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
Guest Reviews
8.0/10
Very Good
100 reviews
- Cleanliness8.0
- Amenities8.0
- Location8.0
- Service8.0
Average for similar properties in Pittsburgh

Review summary
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Location: Highly praised for proximity to key landmarks , with many noting it as a major convenience.

Guest User
March 19, 2023
I had to cancel my hotel about a week in advance due to a sudden change in plans. (Things I could not help) they refused to refund me my deposit even though I wasn’t even in the same city that weekend.

Guest User
August 22, 2022
Amazing amenities. Full kitchen. Very clean!

Guest User
July 28, 2025

Yes, the location of this Residence is convenient, but it doesn’t make up for the headaches that come with staying here. Our party consisted of two longtime Bonvoy members and this was genuinely one of the worst customer service experiences either of us had in the hundreds of Marriotts we’ve stayed at. What does it tell you that an email directly to the manager about the experience remains unanswered a week later? To start, our one-bedroom suite was pretty beat; based on hearing feedback from other guests, it sounds like our room may have been one of the less problematic ones at the property. We at least had air conditioning, which a few guests that came to the front desk did not seem to have, though the thermostat was oddly set at 44F when we entered the room. While the room was relatively clean, it was in desperate need of a renovation; bald spots on the carpet, random colored lines on the TV screen, non-working outlets, loose / stained bathroom tiles, and the bedroom door hanging off its hinges with missing screws were evident. The carpeting in the stairwell was also falling apart and presented several tripping hazards. The most frustrating aspect of our experience was customer service (or lack thereof) from a front desk agent named Ticara (sp). When we first arrived around 12:45, Ticara told us the room would be ready “by 2:45” but likely sooner, since we mentioned we would be waiting in the lobby with our luggage. About 30 mins later, Ticara walked over to our table and told us a room should be ready and she’d check on it and let us know. Roughly 15 mins passed without an update, so I walked up to the front desk as a follow up. Ticara was very annoyed and stated she had already told us the room would be ready by 2:45; it was like she had no recall she was the one that came up to us and said she thought the room could be ready. Come 2:45, we were told 3:15; when we asked why the change, she became very firm that “nothing is guaranteed until 4:00.” Mind you, it was Ticara’s personal statement that the room would be ready “by 2:45.” After this, she passed us several times in the lobby and would not make eye contact with us. When I returned to the front desk at 3:15, now 2.5 hours past our arrival, the room still wasn’t ready. Another staff member ended up helping and Ticara wouldn’t acknowledge me until every other staff member was tied up with other guests. Once we finally got a room at the help of another staff member, Ticara’s tone started to escalate and she very firmly told me when I arrived at 1:30 (not accurate - 12:45) that she said it would *maybe* be ready by 2:45 but she told me it wasn’t a guarantee until 4:00. Not only was this not accurate, but the interaction she was referencing was the one where she said “by 2:45” multiple times. When I replied and mentioned what was initially conveyed to me, she very quickly shot back with “I never said that!” in a snappy, mocking tone. I was traveling with my mom who has some health

Guest User
July 24, 2025

Terrible rooms! The room that I stayed in was dirty and many things were broken. The sheets to the pullout bed was covered in stains and crumbs like it hadn’t been changed in weeks; All the TV’s didn’t work and some didn’t even have a remote! Part of the carpet was taped together to hold it in place, the towels had stains on them, the fridge had dents from someone punching it, and the doorframe to one of my bedrooms was cracked so the door wouldn’t stay closed on its own. There was food scraps and trash under all the furniture that was also stained. So I do NOT recommend staying here ever; there are many better places hotels to go to.

Guest User
July 24, 2025

This used to be a great place to stay while seeing a game (literally right across the street) but it seems updating over the last 15 years or more has not been a concern for the owner; threadbare furniture and carpet and needs work on ceilings and tubs. The staff were very nice, breakfast was alright, but needs some TLC.

Guest User
July 23, 2025

The location of the Residence Inn PIT North Shore is excellent, directly across the street from the home plate entrance to PNC Park. That’s about all the good I can say. The breakfast was average, the rooms were tight and the beds sagged. Fortunately there is a Fairfield Inn next door which has to be better.

Guest User
July 19, 2025

The only thing going for this hotel is location and employees. The hotel is rundown and in dire need of renovation. Although not a Ritz, one should have expected the accommodations to be cleaner, less in need of upkeep and more inviting. The location is fantastic if coming to a baseball game. The employees I met were friendly and very nice.

Trina P
June 4, 2025

Most of the staff was nice. The Black Female front desk supervisor I believe her name stared with a T is very rude, sarcastic and Lazy. and she blames other staff for her mistakes. She acted like it was a problem when we needed help finding places to eat. we also needed clean sheets and she told us we had to wait
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Conference room
Additional charge
Business center
Multi-function room
Wake-up call
Wi-Fi in public areas

Indoor swimming pool

Gym

Conference room
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$27.00 (approx. PHP 1,570.72) Daily. Reservation not needed.
Private parking
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Languages Spoken
English
Food & Drink
Snack bar
Convenience store/kiosk
Halal meals provided
Off-site
Health & Wellness
Kayaking
Off-site
Gym
Public Areas
No smoking in public areas
Picnic area
Smoking area
ATM
Elevator
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Business center
Accessibility
Assistive listening devices
Accessible rooms available
Stair-free main entrance
Safety & Security
Smoke detector
CCTV in public areas
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
StyleBoxed/packaged food
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,817.47) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2010
- Renovated: 2017
- Number of Rooms: 180
Discover comfort and convenience at our extended stay Pittsburgh hotel, ideally situated in the North Shore neighborhood directly across from PNC Park.Stay within easy walking distance of Pittsburgh’s top entertainment destinations, including Acrisure Stadium (formerly Heinz Field), The Andy Warhol Museum, Stage AE, and Rivers Casino. Just steps away, cross the iconic Roberto Clemente Bridge into Downtown Pittsburgh, home to corporate headquarters and events at PPG Paints Arena, including exciting Pittsburgh Penguins games.Designed with your comfort in mind, Residence Inn Pittsburgh North Shore offers spacious suites perfect for long-term stays or short visits alike. Each suite features separate sleeping, living, and dining areas, along with fully equipped kitchens, spacious work desks, and free WiFi. Enjoy the comforts of home combined with the amenities and location ideal for business or leisure travel. Make the Residence Inn Pittsburgh North Shore your special place during your stay in Pittsburgh.
Frequently Asked Questions
What is the cancellation policy for Residence Inn Pittsburgh North Shore?
The cancellation policy for Residence Inn Pittsburgh North Shore varies depending on the type of room and booking conditions.What is the cancellation policy for Residence Inn Pittsburgh North Shore?
What are the check-in and check-out times at Residence Inn Pittsburgh North Shore?
Standard check-in time at Residence Inn Pittsburgh North Shore is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Residence Inn Pittsburgh North Shore?
Can I bring my pet inside the Residence Inn Pittsburgh North Shore?
Pets are allowed on request at Residence Inn Pittsburgh North Shore. Charges may be applicable.Can I bring my pet inside the Residence Inn Pittsburgh North Shore?
Is there a restaurant at Residence Inn Pittsburgh North Shore?
Except for the breakfast, there is no restaurant in Residence Inn Pittsburgh North Shore. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at Residence Inn Pittsburgh North Shore?
How far is the Residence Inn Pittsburgh North Shore from the closest airport?
The closest airport is Pittsburgh International Airport, and it is about 24 mins from hotel by car (27.8 km).How far is the Residence Inn Pittsburgh North Shore from the closest airport?
Is airport shuttle service offered by Residence Inn Pittsburgh North Shore ?
No, the Residence Inn Pittsburgh North Shore doesn't offer airport transfer services.Is airport shuttle service offered by Residence Inn Pittsburgh North Shore ?
About This Property
Nearest Airport | Pittsburgh International Airport |
---|---|
Distance to Airport | 27.84KM |
Nearest Train Station | Pittsburgh Amtrak |
Distance to Train Station | 1.81KM |
Average Price From | PHP17752 |
Hotel Star Rating | 4 |