Pingyao Xinghuacun Inn

Pingyao Xinghuacun Inn Reviews

Pingyao Xinghuacun Inn

86 Government Street, Pingyao Ancient City, Pingyao, Shanxi, ChinaView Hotel Details
Pingyao Xinghuacun Inn
Pingyao Xinghuacun InnPingyao Xinghuacun InnPingyao Xinghuacun Inn
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Pingyao Xinghuacun Inn Guest Reviews

4.6/5
Very Good
259 review
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(259)
Positive reviews(253)
Reviews with photos/video(81)
Classy environment(41)
Offers pick-up/drop-offs(21)
Friendly front desk staff(16)
Well designed(13)
Well decorated(12)
Tasty restaurant(10)
Close to scenic area(8)
Perfect for business trips(7)
Negative reviews(6)
Richard Hale
Shuiyue Fresh Twin Room
Stayed in Apr 2024
Couples
10 review
4.5/5
Great
Posted on Jul 28, 2024
Lovely modern hotel with many western amenities. They went to extreme lengths to accommodate us and speak English. We’re quite brave with eating when travelling but we still found the menu limited for a western taste. 10/10 location for exploring the small town
Response from Property: 尊敬的賓客您好,我們始終堅信客人的滿意是我們最大的成功。針對您提出的早餐問題,我們將全力以赴地進行改進和調整,以確保下次您光臨時能夠給您帶來更好的服務和美食體驗!
D. Verweij
Ningcui Double Bed Room
Stayed in Apr 2024
Couples
8 review
4.2/5
Very Good
Posted on May 14, 2024
Pro + It is a new and beautiful place to stay. + Very kind, friendly and polite staff. + Spacious bathroom. + When leaving early the taxi driver can pick you up in front of the hotel. Cons — The hotel is too expensive. — Not a smoke free hotel. There was even smoke inside the lobby and the second night it was all over our room too (airconditioning?). — The first night we tried the dinner, but it was not good. They have photos of the food, but it doesn’t match with what you get. We ordered salmon sushi and got FROZEN sushi instead which was obviously not eatable. — When we asked for a tea on the terrace we were charged 48 Yuan per person which is way too expensive. — The bedroom is a bit too small and has the same size as the bathroom.
Response from Property: Dear guests, thank you very much for your patience in commenting on our website. We have reported the issues you pointed out to the relevant departments and will rectify them as soon as possible. We hope that we can meet again in this historic city in the near future!
Guest User
Cloud Dream Twin Room
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Excellent hotel right in the middle of the old town. Graciously combine old building architecture with luxurious modern amenities. Highly recommended when staying in PingYao
Response from Property: Dear guest, thank you for leaving a good review on our hotel. We are very happy to provide you with a comfortable accommodation experience and look forward to your visit again!
Guest User
Cloud Dream Twin Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 6, 2024
This is a very beautiful and luxurious hotel in a fantastic location with wonderful service. Extremely attentive, kind and helpful. We loved our stay there and would highly recommend it.
Response from Property: 尊敬的賓客您好,很高興我們能夠為您提供到滿意的服務,非常感謝您對我們的認可並給與我們很高的評價,相信下次見面,我們會為您提供到更好的服務,我們期待您的再次光臨!
Xiangchixindian
Ningcui Double Bed Room
Stayed in Jan 2025
Couples
12 review
4.8/5
Amazing
Posted on Feb 24, 2025
The hotel room is quite big, clean and sanitary. There are shuttle buses in and out of the ancient city, which is very convenient. The knife-cut noodles for dinner are delicious😸
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your five-point praise! I hope that you will have the warm company of our hotel in every journey of the city! Looking forward to your coming again and wish you a happy life!
Guest User
Ningcui Double Bed Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 30, 2025
The overall style of the hotel is simple yet modern. The front desk was very enthusiastic in upgrading the room type. The room temperature is suitable, the bathroom is also very good, and there are two kinds of pillows, which are very suitable for different sleeping habits.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,我們很榮幸可以為您帶來良好的住宿體驗,我們會繼續努力服務好每一位客人,我們期待您的再次光臨!
Guest User
Cloud Dream Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 22, 2025
The room is clean, the service is excellent, and they will try their best to meet your needs. They take tourists into consideration in every detail. It is a very comfortable accommodation experience. The child said that he would stay here again next time!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,您的五星好評是我們前進的動力,感謝您選擇我們酒店作為您的休憩之地。我們期待您的下次光臨,願幸福常伴您左右!
whateverbo
Shuiyue Double Bed Room
Stayed in Sep 2024
Couples
14 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The location of the hotel is very good. It can be said to be the most luxurious hotel in the ancient city. I will definitely come back next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking time out of your busy schedule to review us. We are very happy that our facilities and services can be recognized by you. We will continue to work hard to serve every guest and we look forward to your visit again. Come!
Guest User
Cloud Dream Twin Room
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The location of the hotel is very convenient, clean and sanitary, very artistic. The glass on the corridor on the first floor can see the fish pond on the second floor. There are two different views during the day and at night. The fusion of modern and classical is very good. It is worth recommending.
Original TextTranslated by Google
6/20
Response from Property: 尊敬的賓客您好,非常感謝您的好評,您的滿意和肯定是我們的最大追求。我們將繼續保持高標準的服務和品質,為您帶來更加優質的住宿體驗。再次感謝您的支持和信任!
Xiaoguaba
Ningcui Business Suite
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The room area is 40 to 50 square meters, which is very spacious in the ancient city. The decoration is genuine, and the room furnishings are also very detailed. Overall, it has a good sense of quality. The bed is very large and comfortable. And because our children have already separated their beds, we also made the sofa into a small bed. Everyone rested well. The bathroom is large and the large bathtub is also very clean. We soaked in it for a while every day. The hotel is full of unique and comfortable seats, and there are many landscaping details. It feels like you can sit leisurely for a while every minute. The holiday atmosphere is strong. It is located at the gate of the county government office. It only takes a few minutes to go to South Street and to the South Gate to climb the city wall. It is convenient to play and quiet in the bustling city. The service is very good. The staff is comfortable, enthusiastic and relaxed, and it can be seen that the management style is good. With children, they also took the initiative to give children's products. The fruits delivered every day are also fresh, rich, and very sincere. On the last night, because I saw from the ID card that it was my birthday that day, after we came back from the play, the hotel also sent a small love cake and carefully drawn yogurt, as well as the hotel's own washing and care set as a birthday gift, which gave me a heartwarming surprise. Overall, I did not choose the wrong hotel. My child cried as soon as he got on the bus and was reluctant to leave... But in order to make the hotel go one step further and become the best choice for hotels of the same price, I hope to improve some details: 1 The towels are a bit hard and a bit yellow, which does not match the level of other facilities. It should not be difficult to solve this problem. 2 The breakfast is exactly the same for two days. The chef should pay more attention. 3 The bathtub is very large, but the water volume is too small. It takes 20 to 30 minutes each time...
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6/12
Response from Property: 尊敬的賓客您好,非常感謝您為我們精心寫下的點評,能夠得到您的認可使我們有了更大的動力,針對您為我們提出的建議,我們會盡快去作出改進,相信下次再見,我們會給您帶來更好的體驗,我們期待您和小朋友的下次光臨!
Guest User
Shuiyue Double Bed Room
Stayed in Sep 2024
Family
14 review
4.7/5
Amazing
Posted on Dec 24, 2024
Facilities: Double wash basins, details are in place. The bathroom has an emergency call button, and the door is difficult to close. Hygiene: in place Environment: It should be the largest hotel in Pingyao Ancient City. The shuttle bus can drive directly to the entrance of the ancient city pedestrian street. The hotel is right there. Get off and enter the hotel. Service: in place. Free car pick-up and drop-off outside the ancient city. Breakfast: There are quite a lot of varieties. Wontons are made and cooked on the spot. Delicious. Round-trip shuttle service at the ancient city parking lot. Soft drinks at the MINI bar: Several free drinks. Seasonal welcome fruits: The fruits are very fresh.
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6/7
Response from Property: 尊敬的賓客您好! 您的好評如同温暖的陽光,照亮了我們酒店的每一個角落,感謝您對我們酒店的讚揚和您提出的寶貴意見,我們將會繼續努力, 為您帶來更好的體驗。
Guest User
Cloud Dream Twin Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The hotel is very new and the environment is very good! A birthday cake was given to me, but it was troublesome to leave the ancient town, and the battery car was charged. The only drawback was that the breakfast was very poor, and there was basically nothing delicious.
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6/9
Response from Property: 尊敬的賓客您好,您的點評讓我們深感榮幸,也為我們指明瞭前進的方向。我們會針對您的建議,對服務進行改進,為您提供更加舒適的住宿體驗。
Guest User
Elegant Twin Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel environment is very good, quiet in a busy city. It is also close to the scenic spot, which is very convenient for travel. The facilities, sanitation and service are all in place! I really like this experience.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您對我們的認可及支持,您的鼓勵就是我們前進的動力,我們會繼續努力為每一位客人帶來美好的入住體驗,我們期待您的再次光臨!
ljgcnj
Cloud Dream Twin Room
Stayed in Sep 2024
Family
23 review
2.5/5
Posted on Oct 4, 2024
The hotel is seriously out of line with the price. It is very inconvenient to check in. The room layout is simply inhumane. There is no privacy at all. 1. The hotel is in the main city, and you must park your car outside the city to enter. It is very inconvenient for tourists with large and small bags. 2. The store owner feels a bit deceptive. When you first book a room, you will be informed that the car can only be parked outside the main city. At that time, the hotel will have a car to send you to the hotel. However, it was not until the guests were picked up that they were informed that they needed to wait for several groups of guests from different locations to arrive before picking them up. This invisibly delayed everyone's time. If you had informed me in advance that you needed to wait for several groups of guests to gather before picking you up, I would not have stayed in your hotel. Moreover, the parking lot was changed from one place to another. One parking lot was Xiaoxiguan, and when we were about to arrive in Pingyao, the other parking lot was changed. We went to the parking lot of Pingyao Hotel. We should have stayed at Pingyao Hotel. When we checked out in the second phase, it was even worse. We walked from the inn to the east gate with our luggage. 3. The room design is simply inhumane. There is no entrance hall. The bed is next to the door. You can see the bed even if the door is opened a crack. There is no privacy at all. Did the designer get his head stuck in the door? 4. The bathroom products in the room look good, Duravit and Hansgrohe. Although they are low-end models, they are not bad. However, the wall tiles in the bathroom are too poor and do not reflect the grade. 5. It is recommended that tourists stay in hotels outside the city in the future, and they must be of a certain size, at least they do not need to drag their luggage around! For the price of 1480, you can get a suite at Pingyao Hotel (there is still a surplus, parking is more convenient, and the main city is opposite).
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,我們非常重視您的差評,並深感自責。我們將以此為契機,全面審視並提升服務質量,期待在不久的將來,能用實際行動贏得您的認可。
Shine Wei weilili
Ningcui Double Bed Room
Stayed in Aug 2024
Couples
23 review
4.6/5
Great
Posted on Sep 17, 2024
It is undoubtedly the best hotel in Pingyao Ancient Town, with new facilities and good service. The room is also very large (especially for the ancient town), and the location is right next to the county government. There are also police stations and clinics nearby, which makes me feel very safe. There are two great cafes opposite, the top 2 in the ancient town. Finally, it is worth mentioning that it is very convenient to enter and exit the city, you will understand when you go there~
Original TextTranslated by Google
Response from Property: Dear guest, we are very glad that you had a pleasant time in our hotel. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!