Best Western Plaza Inn
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1 room, 2 adults, 0 children
All properties in Pigeon Forge

Best Western Plaza Inn

3755 Parkway, Pigeon Forge, Tennessee, 37868, United States
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hotel overview picture
Last booked 4 hrs ago
Amenities
Private parkingFree
24-hour front desk
Wake-up call
Wi-Fi in public areasFree
Fax/copying service
English
Vending machines
Clothes dryer
All amenities
Property Description
Pigeon Forge is well-known for being in the midst of the best of Tennessee, from the famous Dixie Stampede to the beauty of The Great Smoky Mountain National Park. Our Pigeon Forge hotel is just a short drive from a number of attractions, like Dollywood for a day of adrenaline-packed excitement. One of the most famous National Parks in the country is in the neighborhood, if hiking and photography are more your speed. From relaxation to adventure, theres something to be had for everyone here. Were just ten miles from the entrance of The Great Smoky Mountain National Park, and a short two mile drive from Dollywood. Location is everything, especially when youre on vacation. Were within walking distance to the Dixie Stampede, so if youre visiting for this special event you wont have to deal with parking. Our property has three pools on the premises, two outdoor and one indoor. No matter what time of year you stay at our Pigeon Forge hotel, you can take advantage of a peaceful afternoon poolside. Its also a big reason many families choose to stay with us. From Winter Fest to Mountain Fest, there isnt any shortage of events happening year round. The Patriot Festival draws a crowd to our Pigeon Forge hotel. Of course, the famous local car shows are also popular. Both the Spring and Fall Rod Run is family-friendly fun, and is a great way to pass the afternoon. After a day of exploration, you deserve to relax in a spacious room. We offer family rooms, Jacuzzi® rooms, whirlpool suites and mountain view rooms to suit every taste. Guests at our Pigeon Forge hotel are also treated to free breakfast, which includes eggs, pastries, yogurts and cereals. A mug of 100% Arabica coffee or chilled juice is the perfect start to your day. Book your upcoming stay at Best Western Plaza Inn, where the beauty of Tennessee is right outside your doorstep!
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8.8/10
Very Good
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 100 reviews
Surroundings
Airport: Mcghee Tyson Airport
(56.5 km)
Landmarks: TopJump Trampoline & Extreme Arena
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Accessible-2 Queen, Mobility Accessible, Walk in Shower, Private Balcony, Microwave and Refrigerator, Wi-Fi, Non-Smoking
3

Accessible-2 Queen, Mobility Accessible, Walk in Shower, Private Balcony, Microwave and Refrigerator, Wi-Fi, Non-Smoking

2 Queen bed
Non-smoking
Refrigerator
Microwave
Coffee maker/teapot
Iron and ironing board
Room Details
Check Availability
Two Queen Room
3

Two Queen Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Two Queen Room with River View
4

Two Queen Room with River View

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
River view
Room Details
Check Availability
King Room with River View
1

King Room with River View

1 King bed
Has window
Non-smoking
Refrigerator
River view
Microwave
Balcony
Room Details
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Standard King Room With Jetted Tub Non-Smoking

Standard King Room With Jetted Tub Non-Smoking

1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Room Details
Check Availability
Mobility Accessible Two Queen Room with Tub
4

Mobility Accessible Two Queen Room with Tub

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Room Details
Check Availability
Two Queen Suite with Walk In Shower and Kitchenette
4

Two Queen Suite with Walk In Shower and Kitchenette

2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Two Queen Room with Walk In Shower
3

Two Queen Room with Walk In Shower

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
King Room with Walk In Shower
2

King Room with Walk In Shower

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
King and Two Queen Suite
6

King and Two Queen Suite

1 King bed and 2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Two Queen Room with Balcony
4

Two Queen Room with Balcony

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
Check Availability
King Room with Indoor Pool Access
2

King Room with Indoor Pool Access

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
Check Availability
King Room with Parkway View and Indoor Pool Access
2

King Room with Parkway View and Indoor Pool Access

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Room Details
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King Room
2

King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Three Queen Townhouse
3

Three Queen Townhouse

3 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Two Queen Room with Indoor Pool Access
3

Two Queen Room with Indoor Pool Access

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
Check Availability
King and Queen Townhouse
4

King and Queen Townhouse

1 King bed and 1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Hide Room Types

Guest Reviews

8.8/10
Very Good
100 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.8
  • Location8.8
  • Service8.8
Average for similar properties in Pigeon Forge
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2025
Something was wrong with so much dampness in the room that there was lots of condensation on headboards, floor, walls, etc. Really weird. Everything is very bare bones. Breakfast was terrible….. eggs floating in water, empty containers, etc.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 7, 2025
The rooms are clean. The "River View" is a joke. Not really a view of the river due to overgrowth and you are across a very busy road. No body lotion was provided. There was a drip of water in our sink and the toilet seat was unstable and needs replaced. There is a nice area outside to eat breakfast. The pool areas were nice although we did not use them. The area is very congested and hard to get into and out of the motel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 5, 2025
Was a fantastic stay. The room had plenty of space for our 2 year old to enjoy herself. The beds were as comfortable as any hotel I have stayed in. The 3 pools they offer are fantastic for a swim at almost any time. The staff was very helpful and responded to any requests very quickly. If I had to find 1 complaint it would be that the sausage at breakfast could have been hotter. I will definitely be staying here again when I am in the area.
S‍t‍e‍v‍e‍ ‍H
June 20, 2025
This was a filthy place. Within the first hour of checking in, I was pulling globs of hair and plastic out of the bathtub drain so the water could drain out. Was trying to give my 6 year ole a bath. It was gross! Took a picture and a video of the task and brought it to the front desk and wouldn’t you have guessed what their response was. “We don’t check drainage of tubs and sinks everyday”. From the amount I pulled out of the drain, I don’t think they ever check drainage but they sure have the gratuity envelope for the customer in plane view.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 21, 2025
We are traveling from SC to CA for half business/ half personal as a couple. This hotel is Very Clean, friendly helpful staff, great full hot/cold breakfast, comfortable beds, awesome shower/ water pressure. Quiet. We got a great night sleep after and before long hours on the road. No complaints at all! Suggest getting more luggage carts, and updating rooms with more USB ports/ modern outlets to improve customer experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 20, 2025
The cleanest hotel we have stayed at in Pigeon Forge. We will continue to come back. You will always feel welcomed at Best Western Plaza Inn. We have stayed here probably 12 times in the last 12 months. We have never had a bad experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 20, 2025
Clean and reasonable rates. Room we had was very spacious and clean. Complimentary breakfast included.They have multiple pools to enjoy plus hot tubs,howeverI found them not easily accessible for people with medical issues.We have stayed here for many years never had any issues. Staff is pleasant.
J‍o‍e‍y‍ ‍W
May 15, 2025
We reserved the suite only to find it with broken cabinets, no supplies for the kitchen. We had to purchase items to have the kitchen functional. "I will get with the manager" was the resolution plan by the staff. The overall experience left me feeling like I was robbed and had to bail myself out.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 29, 2025
very nice and always clean as usual the beds were very comfortable I even told my husband i wanted one of these mattresses i don't know what brand they have but they are excellent... also we are very picky after having issues at other hotels in the area If this one or the Toni is not available we don't stay we only use these two hotels. love this place will always stay here.

Services & Amenities

More Amenities
Internet
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Business Services
Front Desk Services
Languages Spoken
Public Areas
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 16:00–03:00 the next day
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Renovated: 2004
  • Number of Rooms: 144
Pigeon Forge is well-known for being in the midst of the best of Tennessee, from the famous Dixie Stampede to the beauty of The Great Smoky Mountain National Park. Our Pigeon Forge hotel is just a short drive from a number of attractions, like Dollywood for a day of adrenaline-packed excitement. One of the most famous National Parks in the country is in the neighborhood, if hiking and photography are more your speed. From relaxation to adventure, theres something to be had for everyone here. Were just ten miles from the entrance of The Great Smoky Mountain National Park, and a short two mile drive from Dollywood. Location is everything, especially when youre on vacation. Were within walking distance to the Dixie Stampede, so if youre visiting for this special event you wont have to deal with parking. Our property has three pools on the premises, two outdoor and one indoor. No matter what time of year you stay at our Pigeon Forge hotel, you can take advantage of a peaceful afternoon poolside. Its also a big reason many families choose to stay with us. From Winter Fest to Mountain Fest, there isnt any shortage of events happening year round. The Patriot Festival draws a crowd to our Pigeon Forge hotel. Of course, the famous local car shows are also popular. Both the Spring and Fall Rod Run is family-friendly fun, and is a great way to pass the afternoon. After a day of exploration, you deserve to relax in a spacious room. We offer family rooms, Jacuzzi® rooms, whirlpool suites and mountain view rooms to suit every taste. Guests at our Pigeon Forge hotel are also treated to free breakfast, which includes eggs, pastries, yogurts and cereals. A mug of 100% Arabica coffee or chilled juice is the perfect start to your day. Book your upcoming stay at Best Western Plaza Inn, where the beauty of Tennessee is right outside your doorstep!

Frequently Asked Questions

What is the cancellation policy for Best Western Plaza Inn?

The cancellation policy for Best Western Plaza Inn varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Best Western Plaza Inn?

Standard check-in time at Best Western Plaza Inn is 16:00-03:00 and check-out time is 11:00.

Can I bring my pet inside the Best Western Plaza Inn?

As much as we love pets, unfortunately, we are unable to accommodate them in Best Western Plaza Inn.

How far is the Best Western Plaza Inn from the closest airport?

The closest airport is Mcghee Tyson Airport, and it is about 59 mins from hotel by car (56.5 km).

About This Property

Nearest AirportMcghee Tyson Airport
Distance to Airport56.49KM
Average Price FromPHP9324
Hotel Star Rating2