SureStay Plus Hotel by Best Western Pigeon Forge
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1 room, 2 adults, 0 children
All properties in Pigeon Forge
SureStay Plus Hotel by Best Western Pigeon Forge
125 Pine Mountain Rd, Pigeon Forge, Tennessee, 37863, United States
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Amenities
Private parkingFree
Wi-Fi in public areas
Golf course
Business center
Front desk (limited hours)
English
Room service
Vending machines
All amenities
Property Description
“Hotel opening Summer 2023”
The brand newly renovated Sure Stay Plus Hotel by Best Western Pigeon Forge is centrally located close to Dollywood, Dolly Parton’s Stampede, the Old Mill, Great Smoky Mountains National Park and many other popular attractions. There are also dozens of dining options within walking distance. Plus, with an official Pigeon Forge trolley stop just steps away. The hotel features 24-hour front desk, free parking, daily housekeeping, hot breakfast and on-site business center. After a day of exploring, retreat to your spacious and comfortable guest room, complete with free Wi-Fi, 40-inch flat-screen TV, refrigerator, microwave, hair dryer and coffee maker. Hotel also has select rooms with Kitchenette.
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8.0/10
It was nice and I loved the vacation. I wish it had a pool. I love it and didn't want to leave.
All 105 reviews
Surroundings
Airport: Mcghee Tyson Airport
(54.7 km)
Landmarks: The Ramsey Hotel and Convention Center
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator, Walk in Shower
1 King bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Check Availability
4
2 Queen Beds, Non-Smoking, Work Desk, Microwave and Refrigerator, Walk in Shower
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Check Availability
5
1 King Bed, Non-Smoking, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower
1 King bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Check Availability
6
2 Queen Beds, Non-Smoking, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Check Availability
3
1 King Bed, Non-Smoking, Pet Friendly Room, Work Desk, Microwave And Refrigerator, Walk In Shower
1 King bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Check Availability
6
Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking
1 King bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Check Availability
5
2 Queen Beds, Non-Smoking, Pet Friendly Room, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Check Availability
Hide Room Types
Guest Reviews
8.0/10
Very Good
105 reviews
- Cleanliness8.1
- Amenities7.9
- Location8.0
- Service7.9
Average for similar properties in Pigeon Forge
Review summary
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Location: Multiple reviews praised the proximity to attractions or walking distance to key areas.
Guest User
July 8, 2025
It was nice and I loved the vacation. I wish it had a pool. I love it and didn't want to leave.
Guest User
April 24, 2025
I was worried but I am glad I gave them a chance. Some of the reviews had me scared but my experience was great. First and most important to the person who said the place had bedbugs I looked trying to find one and I never did see any. The linen was so clean I honestly think it was new, the sheets and the towels. Mirrors had no streaks or spots on any of them. The shower had no water stains or spots. The fridge looked like it had never been used. It was so clean. I have never been able to sleep on a new bed without waking up to the worse back pain and for the first time ever the pain was less than as if I was at home in my own bed. Pleasantly surprised! I also seen some complaints about the breakfast so let me tell you….awesome! There was quite a selection to choose between biscuits and gravy, waffles, cereal, yogurt an assortment of juices, muffins and they kept it stocked clean and great! When I go back my next visit I will be looking to stay here again. Thank you for such a great experience.
Guest User
April 9, 2025
To be honest, it is hard to tell the difference between motels and hotels in the United States.
This one is a motel.
The soundproofing is poor, so I don’t recommend staying there. The price is indeed cheap, but other hotels in Pigeon Forge are very cheap except on weekends.
Original TextTranslation provided by Google
Jamie Marie
December 2, 2024
When I walked in the hotel I noticed foot prints on the bed as if someone had walked or jumped on it. I walked back out immediately and asked front desk for a house keeper and showed her the photos. A housekeeper came and tried to argue with me that it was a stain not fresh. He brought back more sheets and then said “well this one is too small and stained too. Give me a 5 minutes.” Never came back. Front desk called and asked I told her to just forget about it. The shower had black handprints and foot marks, the toilet had pubs on it, and the entire room had a smell. I would not got back.
Guest User
March 17, 2024
It was good for staying.
Guest User
June 13, 2025
Stayed for three nights with three people and had a wonderful experience! The room was clean, the breakfast was nice and the staff were always kind and informative.
Donna
May 2, 2025
Satisfied customer
Staff very friendly , room was excellent , price was great!
Patricia
April 28, 2025
Great place to start.
Services & Amenities
Most Popular Amenities
Private parking
Free
Wi-Fi in public areas
Golf course
Off-site
Business center
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Front desk (limited hours)
Languages Spoken
English
Food & Drink
Room service
Health & Wellness
Golf course
Off-site
Public Areas
Vending machines
Business Services
Business center
Accessibility
Braille signs
Safety & Security
Smoke detector
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]12:00–17:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1984
- Number of Rooms: 64
“Hotel opening Summer 2023”
The brand newly renovated Sure Stay Plus Hotel by Best Western Pigeon Forge is centrally located close to Dollywood, Dolly Parton’s Stampede, the Old Mill, Great Smoky Mountains National Park and many other popular attractions. There are also dozens of dining options within walking distance. Plus, with an official Pigeon Forge trolley stop just steps away. The hotel features 24-hour front desk, free parking, daily housekeeping, hot breakfast and on-site business center. After a day of exploring, retreat to your spacious and comfortable guest room, complete with free Wi-Fi, 40-inch flat-screen TV, refrigerator, microwave, hair dryer and coffee maker. Hotel also has select rooms with Kitchenette.
Frequently Asked Questions
What is the cancellation policy for SureStay Plus Hotel by Best Western Pigeon Forge?
The cancellation policy for SureStay Plus Hotel by Best Western Pigeon Forge varies depending on the type of room and booking conditions.What is the cancellation policy for SureStay Plus Hotel by Best Western Pigeon Forge?
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Pigeon Forge?
Standard check-in time at SureStay Plus Hotel by Best Western Pigeon Forge is 15:00 and check-out time is 11:00.What are the check-in and check-out times at SureStay Plus Hotel by Best Western Pigeon Forge?
Can I bring my pet inside the SureStay Plus Hotel by Best Western Pigeon Forge?
As much as we love pets, unfortunately, we are unable to accommodate them in SureStay Plus Hotel by Best Western Pigeon Forge.Can I bring my pet inside the SureStay Plus Hotel by Best Western Pigeon Forge?
How far is the SureStay Plus Hotel by Best Western Pigeon Forge from the closest airport?
The closest airport is Mcghee Tyson Airport, and it is about 56 mins from hotel by car (54.7 km).How far is the SureStay Plus Hotel by Best Western Pigeon Forge from the closest airport?
About This Property
| Nearest Airport | Mcghee Tyson Airport |
|---|---|
| Distance to Airport | 54.73KM |
| Average Price From | PHP7233 |
| Hotel Star Rating | 2 |