sisialbert
April 24, 2025
Everything was fine, but a sad thing happened: I checked in for 5 nights and found on the 4th day that the 10,000 baht in my wallet had turned into 8,000. I never thought that someone would steal money in such a good hotel, so I kept my wallet in my big luggage bag, but it was lost.
I suggested Ctrip as soon as possible. After Ctrip communicated with us, the hotel front desk contacted us, but there was no apology from beginning to end. We knew that the housekeeper would not admit it without evidence, but the hotel did not apologize except to fill in a form and ask for details. I was extremely disappointed! And Ctrip also said that the communication with the hotel was hard to describe. The hotel said that this would never happen to them, and their employees did not steal. If it didn't work, they would call the police. I could only laugh. The good mood of the trip was ruined!
I found out from the historical comments that I was not the first one to be stolen. What about the education and training of the employees of the hotel? This is not Africa!!!
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