Guest User
February 4, 2025
The first hotel in Phuket during my trip to Thailand. The scale and overall design of the hotel are indeed very impressive, but it feels a bit splendid on the outside, but rotten on the inside:
1. The hotel rooms are all on the mountain, and you need auxiliary transportation. You can call a shuttle bus for free. If you don't want to wait, it takes some physical strength to walk back to the room by yourself, and the slope is quite steep.
2. There are almost no front desk receptionists and restaurant waiters who can speak Chinese in the hotel. Compared with other hotels I stayed in, it is more "Westernized", no, "internationalized".
3. You can see the sea when you open the window, but maybe because it is on the east coast (this is my own speculation), you can't go to the sea at all. The sea water is muddy. Just walk to a section of the beach and take pictures.
4. The hotel is very remote. There is no convenience store in a 20-minute walk. You can only consume in the hotel. It is recommended to purchase sufficient supplies before checking in.
5. Eating in the hotel is very expensive. In addition to the menu price, there is a 10% service charge and a 7% tax. Of course, there are tips.
6. The towels in the hotel are very old, the hardest and the yellowest among all the hotels I stayed in Thailand. The quality of disposable toothbrushes is also very poor, it is recommended to bring your own.
Let me say again, this time I made a mistake when booking for my family. When I checked in, the room type provided by the hotel for my family was different from the room type I booked. I found it after I came back and looked through the photos taken by my family.
Through Ctrip and the hotel, the hotel said, "I admit it, but the incident has already happened and cannot be changed." "When we checked in, we already asked if this room type was available. Maybe there was a language barrier between us, and the guest confirmed it."
Hearing the latter explanation, I was really angry, and I felt like I had encountered a scoundrel. What room should I be given when I booked on Ctrip? What room should I be given? I confirmed it with the guest when I checked in at the front desk. Why didn't they ask me if I needed an executive suite when I arrived at the front desk? ! I hope everyone will ask for me when they check in in the future: Could you arrange an executive suite for me? yes I do need it!
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