Best Western Premier Bangtao Beach Resort & Spa Reviews

The major highlight was definitely the location for us. The hotel is right on the beach and there is lots of lovely bars, restaurants and beach clubs in walking distance. There are lots of transport options nearly : grab, sidecar , motorcycle…The hotel has two big swimming pools and a kid pool just next to the beach . It was high season so we had to look for a free beach chair but that’s just the perks of visiting in high season. Our rooms seemed to be have been recently redecorate , very clean and I prefer a wooden floor over a dusty carpet so this was a plus for us . I would definitely recommend this hotel if you are looking for a couple of relaxing beach days.

Mycket trevlig och Golf the serviceman was great and the beutyful ladys in the reception

Good location. Convenient. Quite. Facing the ocean. Many shops near. Good places to eat near. By.

Lovely hotel on the beach front. Loved the buffet and the room with a balcony facing the pool. Great value as well.

Service is terrible Coconut trees are blocking the sea view

Good hotel and facilities but the traffic in BangTao was terrible

Very nice hotel, the pool and the beach area is great! Massage services in pool area very convenient.

Great location and excellent resort for both families and holiday makers. Nice and friendly staff and great food and service.

We loved the location- it was a pleasant place to rest on the beach and beside the pool. When we were there guests were mostly older and nice, which contributed to our overall experience of the place- good place to have a quiet rest. Room was really nice, comfortable bed, nice balcony. It is around half hour from the main Patong area, and in the range of 10min you have amazing beach clubs for daily chill or parties- Catch, Maya, Caffe de Moar, and Carole Diem.

I was disappointed by the hotel's apparent lack of consideration, seemingly prioritizing profits over customer satisfaction. I won't be returning, nor will I recommend it to friends. Despite multiple attempts to book a room at this hotel through the Trip website in February, specifically from the 14th to the 20th.I found no availability. When I finally spotted an available slot and promptly made a reservation and payment, I was elated. However, my excitement quickly faded when, a week later, while preparing to book my flights, I realized the booking was mistakenly made for the 14th to the 20th, but in December. In a rush, I reached out to the website seeking assistance in rectifying the error. They indicated that changes and refunds were possible but required the hotel's agreement. It turned out to be a great time to spend New Year's Eve by a beautiful beach with family from all over the world, we set off from France and our family from China. It turned out that the hotel took the money and did not say anything. Next time I won't choose this hotel that only thinks about making money and I don't recommend it. All I can say is that we shouldn't put too much trust in high technology, big data, push information and the service spirit of hotels, they are just insensitive businesses. Originally wanted to reunite with the family over the Spring Festival holiday on the beautiful beaches, we come from all corners of the world there are France and China to meet on the island of Bali, but can only regret to pay double the price. Moving forward, I will reconsider choosing this hotel that seemingly prioritizes monetary gain over customer care. This experience has made me question the reliability of advanced technology, extensive data, promotional information, and the service ethos of hotels, which sometimes appear to prioritize business over sensitivity towards guests.

The room quite big and clean , the staff at the pool very good service.

Great location Clean rooms Nice staff Good breakfast Minuses: Small unconvinient gym Expensive food in restaraunt No kids club

Nice hotel good stuff everything was good. Worthy the price

Very nice hotel