Karon Sea Sands Resort

The hotel service is very uncomfortable. As soon as you check in, you start to make various requests. They provide a certain number of bath towels and beach towels, and remind you to return them in full, otherwise you will have to pay for it. The water provided in the room is in glass bottles. You have to pay for breaking it. All glass water bottles must be returned in full, and you have to pay for the missing ones. We are two adults and two children. The 11-year-old child adds a bed for 1,250 baht per day. The 7-year-old child agrees to use the sofa bed, but charges 625 baht per day. The waiter promised to provide quilts, sheets and pillows for the sofa, but finally did not provide sheets. I called the front desk and asked, and the front desk said that sheets would be charged! When eating breakfast, the food on the plate was collected immediately. There were not many people eating at that time. When we checked out, we lost a room card, and the front desk charged 500 baht! Because we caught a flight in the morning, we did not argue. I don’t know if it is reasonable to charge 500 baht for losing the room card. In short, the experience was very bad. It felt like the whole hotel was filled with "Collect money! Collect money! Collect money!" The hotel's Tom Yum Goong restaurant did not have lunch or dinner, and meals could only be eaten in the Indian restaurant. It felt like the hotel was run by Indians, and they were harsh and stingy in every aspect, which was very abnormal!

I would like to recommend this hotel, I stayed there for the second time and did not even consider other options, because of the very convenient location. The sea is 2 minutes away, shops and cafes are all nearby!!! The staff is very polite and friendly. Breakfasts are good. Everything is great for relaxation. The rooms are spacious and bright, very comfortable furniture, cleaning every day. I am very pleased, I will definitely come back again 👌

The location is good, the facilities are complete, the room arrangement was not allocated according to the booking specifications.

地理位置太好了，過馬路就是卡倫海灘，臨近商業中心，幾步就到，餐廳很多，味道很好！ 訂的是直入泳池的房間，泳池算大，就是水太淺。早餐算豐富。 酒店提供外出用的沙灘袋和毛巾，很貼心👍 缺點：前台的工作人員沒有什麼笑臉，不太友善。設施有點舊但衞生還不錯。

The room is big enough for two people. It is very convenient to go directly to the swimming pool. You can go down to the swimming pool from the balcony. Check-in at the front desk is also very smooth. There is no need to worry about language problems. It is also very convenient to walk to the beach in just 5 minutes.