Novtatiana
October 28, 2024
If you don't want to spend your vacation in a dump, then don't book this hotel under any circumstances! I'm not a picky tourist, but this is just trash! I don't understand why such hotels continue to be sold, if they are being renovated, close them and renovate them! Why should a tourist have to endure such inconveniences on vacation! After I booked, literally the next day, a review appeared with a photo that the hotel grounds were simply destroyed. I started calling Trip com support, they contacted the hotel, and they assured me that the problem had been "fixed". The booking was non-cancellable, so I couldn't cancel it, but I calmed down. And in vain! In fact, upon check-in, this is what happened! They offered to exchange me for a room with a view of the road (standard), but the room there was smaller and worse! In general, in all 10 years of my travels around Thailand, this situation has happened for the first time. I'm shocked! Trip com couldn't do anything! As moral compensation they gave 1500 Tripcoin. And the hotel was "for sale" and still is.
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