Kata Tranquil Villa

We stayed here for 5 days. The hotel lives up to its name: the area is quite quiet and calm. Pros: 1. Wonderful hostess! Very kind, attentive and caring. Always accommodating and ready to help. It is obvious that she cares about her hotel, so everything is clean and tidy. 2. Delicious buffet breakfasts. Mostly eggs, but we never left hungry. If you stay here, I recommend having breakfast at the hotel. Or at least trying it. 3. Cleaning. The area is cleaned daily, practically throughout the day. The cleaning of the rooms themselves is also high-quality. 4. Cheap bike rental. Cons: 1. The first and most important minus for us follows from the plus - room cleaning. Upon check-in, we were given several towels, during our stay and daily cleaning, the cleaning service changed them. When checking out, they tell us that we are missing one small towel in our room. We are shocked, how could this happen. It's not that we didn't take them with us, we didn't use them at all! That's why we didn't keep track of how many small towels we had every day. We always took only large ones. Moreover, I took my small towel from home (from Russia), so we didn't need someone else's. As a result, after their statement, I go through all the suitcases at the reception, thinking maybe they threw it somewhere with the things - it's nowhere. They go to look in the room - they don't find it there and say that we need to pay 200 baht for it. Of course, we paid, but leaving the hotel as "thieves" is not very pleasant. As soon as we checked into another hotel, I went through all the things again and naturally I didn't find any of their towels. I don't want to think that this was set up on purpose, so I highly recommend that the hotel sort things out with the staff, because If we didn't take this towel, then someone else took it. Or they simply didn't put it in for us during cleaning. P.S. The hostess was not there when we checked out the room. Maybe she would have sorted out the situation. 2. Road noise. You can hear it loudly, even if the windows overlook the yard. We only slept with earplugs. Bottom line: If you want a quiet, relaxing holiday, this is your option. But be sure to check the availability of towels, etc. after each cleaning, if you don't want to end up in our place. We ourselves would have wanted to come back here later, if not for this situation.

The front desk was great and the room was very clean.