Pamookkoo

The environment is very good. I recommend it. It is hygienic and clean. There is a welcome drink when you check in. The breakfast is also delicious.

還不錯，親子友好

The room was generally clean and the breakfast was quite satisfactory. It is still a little far from Kata Beach, and it takes a few minutes to walk. On November 15th, the hotel held a Loy Krathong party, which was great!

Просторные номера, хорошее обслуживание, довольно большой выбор блюд на шведском столе. Лично для нас, на этом плюсы закончились (отель отличный, но подумайте, подойдёт ли он и именно вам). 1) Гостиница рядом с центральным пляжем на который мы почти не ходили по причине большого количества людей там, до пляжа ката ной 20 минут вверх по горе, он более уединенный и живописный. 2) В отель приезжает очень много русских из-за этого есть ощущение что ты отдыхаешь на российском курорте. 3) Не берите стирку в гостинице, стирали 2 кг одежды 3 дня. На рынке вам постирают вещи быстрее и дешевле 4) Один лифт на всю гостиницу и если вас поселят в дальний корпус, то до завтрака вам добираться минут 5-7 только по гостинице. На мой взгляд, для семьи с детьми вариант отличный, но для себя мы выберем другой отель

When we checked into the hotel, we didn't even have time to get into the room when I saw hair from the threshold. There was hair on the bed too. There was no hot water. The Russian girl working at the reception couldn't offer anything except to send a cleaning lady to fix the shower and clean up, which left us stumped. How would a cleaning lady fix a shower?? Of course, they sent us the staff, they cleaned up. Well, how can I say they cleaned up, they just smeared the hair with a mop and miraculously there was hot water. Okay, here's the situation. On the day of check-in, I saw a man taking a thermometer from the reception. My niece's temperature jumped, I went to the NON-Russian speaking staff to ask for their thermometer, to which I heard a negative answer. I said that I saw a man taking it from them. They didn't even start looking for it. I asked for the number of a Russian-speaking girl, they said it was late, she was not there. They said they wouldn't let me call. They said, come tomorrow, she'll be here at 9 am. Guess what the next day? That's right, she wasn't there. Firstly, a child with a fever will have to wait until the next day to get a thermometer? Secondly, why say that the girl will be there tomorrow if she's not there? The hotel is nice, tired, of course, but very good. The territory is great, but the staff is just disgusting. My sister forgot her card in the car, she says give me a second one. To which they immediately say, "Did you lose your card? Do you have to pay then?" She replies, "We have a card in the car, no one has lost it. Give me a second one, can't we get a second card?" To which they answered with a displeased face, "Okay then," and handed her the card. The second situation, they forgot their beach bag at the reception, they couldn't find it. My sister came up to the reception and said: "We left our bag here, have you seen it?" And instead of helping her look for it, they tell her again: "What, did you lose your bag? Do you have to pay for the bag too?" Where is the human attitude? No help, just to rip you off. Is it really true that such a nice hotel works for money and not for people? I haven't seen my sister and niece for six months, we wanted to have a vacation together, but, unfortunately, the time we were given to spend together had to be spent solving problems with completely unresponsive staff. Talk to people, why is there no normal attitude? People are paying you money after all. By the way, the breakfasts are monotonous, the same thing every day. I wouldn't say they are super tasty. Normal. By the way, about money and staff - on November 11th there was some event where a group of our friends got poisoned by the hotel food. Both children and adults threw up further than they could see. Why hotel food? Because we weren't there and everything was fine with us, but they were unlucky. The entire company that dined there - every single one of them - was hugging the toilet. When we demanded a refund for the dinner, the staff refused. In short, the staff is a tough piece of ****. I didn't even want to deal with them again. The hotel is far from 4 stars.