shadowshev
April 22, 2025
The room is paid in full for 14 days, $2,200, Suite 412 with one room and a kitchen. When booking, I indicated that I needed a quiet room. The main problem is a very noisy air conditioner in the bedroom, it works like a tractor engine, even when turned off, it's strange. It is impossible to sleep in the room. I had to move the bed linen from the bedroom to the fold-out sofa in the kitchen myself. I went to the reception, calmly explained the problem, the girl said that an engineer would come in 10 minutes, the time is 23.00. The guy from the reception came. He listened to the sound, shook his head and began to photograph the closed air conditioner grill. To the questions why the photo, what will this change? Didn't you know that the air conditioner is noisy in this room? I did not receive an answer, he shakes his head and apologizes. He said that an engineer will come in the morning. When I asked to change the room, he answered that everything is busy. This really happens, maybe it is, but it does not make me feel better. There is no soundproofing in the hotel at all. You can hear your neighbors just talking. You can hear a lot of car noise, the hotel is located on a busy road. There is no soundproofing of the entrance door, people walking along the corridor, as if they were in your room. The refrigerator is loud, I sleep in the kitchen, it is right next to my head. It is difficult to regulate the water temperature in the bathroom, the water is very hot. Perhaps you can get used to all this in 14 days. But, there is no air conditioning noise, you will not have a good night's sleep, and this is very important on vacation, I think everyone will agree and understand. Otherwise, the rooms are good, but nothing more. This room is not worth that much money. I intentionally wrote a review immediately upon check-in so that the hotel administration could help with the solution of the problem! If they help, I will correct the review. If you are looking for comfort and a good night's sleep, this hotel is not for you. The air conditioning was not repaired in 2 weeks. The room was paid in full for 14 days, $2,200, Suite 412 with one room and a kitchen. When booking, I indicated that I needed a quiet room. The main problem is a very noisy air conditioner in the bedroom, it works like a tractor engine, even when turned off, this is strange. It is impossible to sleep in the room. I had to move the bed linen from the bedroom myself to the fold-out sofa in the kitchen. I went to the reception, calmly explained the problem, the girl said that an engineer would come in 10 minutes, the time is 23.00. The guy from the reception came. He listened to the sound, shook his head and began to photograph the closed air conditioner grill. To the questions why the photo, what will this change? Didn't you know that the air conditioner is noisy in this room? I did not receive an answer, he shakes his head and apologizes. He said that an engineer will come in the morning. When asked to change the room, he answered that everything is busy. It really happens, maybe it is, but it doesn't make me feel any better. There is no soundproofing in the hotel at all. You can hear your neighbors just talking. You can hear the noise of cars very loudly, the hotel is located on a busy road. There is no soundproofing of the entrance door, people walking along the corridor, as if they were in your room. The refrigerator is loud, I sleep in the kitchen, it is right next to my head. It is difficult to regulate the water temperature in the bathroom, the water is very hot. Perhaps you can get used to all this in 14 days. But, there is no air conditioning noise, you will not have a good night's sleep, and this is very important on vacatio>n, I think everyone will agree and understand. Otherwise, the rooms are good, but nothing more. This room is not worth that much money. I intentionally wrote a review immediately upon check-in so that the hotel administration could help solve the problem!
If you are looking for comfort and a good night's sleep, this is not the hotel for you.
As a result, the air conditioner was not repaired within 2 weeks.
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