Andamantra Resort and Villa Phuket

I chose this "Supreme Luxury Sea Room" at Andamantra Resort and Villa Phuket on Trip.com was also stated when booking on Trip.com that the need for a queen bed and a higher floor, even Said my boyfriend birthday hopefully some surprises after the hotel, also quickly Email Reply to my request, are saying depending on the situation of the day, try to arrange the response, I also accept, but now I tell you, if you want to travel to Phuket Patong, please do not book this hotel, really give us "surprise ”, first enter the lobby reception desk to check in. The receptionist's cold face, intolerant face, not only treated Hong Kong Chinese, but also some Indian-looking and foreign tourists, checked in, gave us a door card and a map note of the hotel environment, This map note uses a magnifying glass to see the words clearly Breakfast time and place is completely stalled, what is also stimulus .This shuttle bus has a rear The iron cage, which is for tourists to carry the luggage trunk, I see the guests themselves put the luggage trunk, very heavy, very heavy, moved onto the iron cage at the rear of the car, the driver will not help, and no luggage workers to serve the guests finally. It turns out that many steps require walking A backpack one, no heavy-duty big luggage by the road until getting to my room requires a 30-step walk up the steps if you need to go out My room is on the 2nd floor, I scheduled “Supreme Deluxe Sea-Facing Room” the first room in the stairwell, but the 1st floor and 3rd During the renovation of the entire floor, the renovation workers often put the engineering screen to block my entrance and exit. When it rained, my 2nd floor corridor was infiltrated by rainwater throughout the corridor, plus the dust of the concrete, I entered the room so that the room was round The floor was full of footprints The most "surprise" to take off your shoes in the room, is the facilities in the room, I have come to Patong vacation more than 10 times, never encountered here the toilet board dirty level, dirty and stained, yellow shabby Nor replace Dirty, I also did not want to go to turn on the water switch bulbs, (problems with TV and patio lights I gave the phone service desk, they just listened left my problem, no follow-up) Replacement of bed sheets Please put green eco-friendly cards on the bed. I stayed for four days and three nights, which should be replaced with sheets2 times, on the third day I requested to change the sheets, put the green environmental card on the bed, the room attendant did not change the room also cleaned the room the day before leaving, did not give me toilet paper, I stayed for four days and three nights, check in first One day and the next just a roll of toilet paper and facial paper was spent. Until the third day 4:30 pm cleaning the room did not refill to me, I saw very angry phone informed the lobby staff please refill my toilet paper, even told me need to wait 1 hour and go to have breakfast in the morning! I live in Tower 8 and need to go to There is an electric escalator on the way down to the restaurant below the sixth block, which is used by the foot The last one The genius knows how to finish breakfast in the restaurant, go down a flight of stairs, then call a car and return to my room. Although this hotel is located in the middle of the mountain, I have also stayed in the mid-level hotel in Patong, will not be like this one services, and did not allow motorcycles to reach the room building doors Outside parking Delivered outside the building door, must be delivered at the lobby reception, no hotel agency delivery into the room guests need to deliver their own takeaway, and have to wait for a shuttle back to the room the most absurd I left the day before, issued a letter to I, told the room needed to be on 18/11 (10:00-2:00) Have a specialist enter your room to eliminate pest control work, of course, I refuse because it is always pest control, it must be irritating to the human trachea and I leave on 19/11, why not wait until I leave Pest control This hotel, sea view The sunset is very beautiful and the pool is very spacious. com Please cancel this hotel and guest selection from your online list.

The hotel is beautiful, the view is worth millions, but I feel a little disappointed that the counter staff chose to take care of foreigners first. I understand.

The hotel is good, the location is okay, the service is okay, but what is not okay is the check-in time, it is so long that you can fall asleep if you are not afraid of being teased about the queue. Some groups and some rooms have to wait almost 3 hours before checking in and receiving the room card. This is the first time I have had the experience of staying in a marathon. The cleanliness of the room is 5 out of 10. The shelves, chairs, and bathroom are not really clean (it is written on the dust that it is dusty). It seems to be done sloppily to be finished. The air conditioner is loud all night. The room I booked is not the same as the booking because I want a single bed, not a double bed. They said they would deliver the luggage to the room. If I didn't walk and drag it myself, I would have to wait a long time. The location of the room is not convenient and not suitable for a family trip because the way up and up to each floor of the building is very steep. Even if there is a shuttle bus, it is still not convenient. There are not many places to see. Actually, I have been warned by my friends, but I didn't think it would be this bad.