Hotels in North Mountain, Phoenix

their service was great the location was good the room was great but their security guy needs to get a life and stop making his job his whole life he literally sat right next to me or stood right next to me until I got an Uber out of there for absolutely no reason and kept asking me every minute wouldn't is Uber here is the Uber here is it over here it's ridiculous so watch out for a fat white security guy he's an a******

Environment: Very good Service: Good Facilities: Very good Sanitation: Good Facilities: Good

Great: friendly staff, price Good: recently renovated. pool Ok: covid breakfast. I've seen better (breakfast sandwiches, heatable eggs, etc), and I've seen worse (nutrition bars and juice). Bad: understaffed

The hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.

All that I was okay the shower was had a leak so the shower stayed wet whatever like some hot water too but you know most mostly important I was just a good stay

I think it is equivalent to Holiday Inn Express + in China, and certainly not as good as Courtyard by Marriott in China. The rooms and bathrooms of this Courtyard are big and new, and the hygiene is very good. What I am not used to is that they do not provide disposable slippers (toothbrush and toothpaste need to be asked for), but there are ironing boards, irons, and hair dryers. The room hygiene is indeed not cleaned every day, and I asked the room service for clean towels on the second night. In addition, the hotel is next to the highway, so it is best not to arrange a room facing the highway, but it is indeed very convenient to get on the highway. It is also good not to have to pay for parking, saving money!

Front desk pleasant and helpful. Room faced interstate. Very noisy. Room was hot, AC running but no cool air coming out. It was frozen up. Maintenance repaired but froze up again late that night we managed to get it running again but then quit again by morning. Room was 80F. On switch to turn on ice maker. New one installed but never worked. Refrigerator barely cool definitely not as cold as food should have been. Ceiling fan in BR shook & ticked like a clock constantly & kitchen faucet handle so loose it wouldn't stay at a constant flow & wouldn't shut off without a lot of maneuvering. Clock was missing but replaced.

My stay at the best western was a pretty nice experience. The complementary breakfast was good and had a pretty wide variety of choices. The staff was pretty nice as well.