Top 5-Star Hotels in Phnom Penh

We went to Phnom Penh for business trip and decided to stay in this hotel. The location of the hotel is great and convenient. Many restaurants and entertainment activities are available nearby. The only downside of this hotel was that the room is quite small. Everything else is good for me.

Great services and friendly staff at the hotel on all fronts. Areas for improvement are the cleanliness and hygiene particularly the restaurant areas. Room writing table with an adjustable height feature would be great too. Overall, it was a quiet, happy and pleasant stay. Hotel is worth recommending to friends with a competitive pricing and package.

The location of this hotel is beautiful. The accommodation is what I like the most, I like the design and how comfortable it be. Cleanliness is nothing to complain its very clean. This is first time that my friend and I visit Phnom Penh. So, this hotel makes this vacation more remarkable. The view in the night is spectacular. If I had I chance I definitely would choose this hotel again. :)

Don’t typically stay with the Hyatt Brand, but the Hyatts in Asia have been amazing! The room here was great. It’s wonderfully located - near the river, the Palace etc. That’s not the reason for this review. This review is for the STAFF. We stayed here 12 nights and each day we were met with a collection of sweet smiles. Wish we learned all their names but are glad to have connected with a few: Daily breakfast buffet were with the lovely Seavyoung and shy Srey reap - thank you for taking such wonderful care of us each morning; Sotheary was our lovely lunch companion; Sopha, a sweet little thing from the Attic; Yem from the Regency Club, thank you for our bottomless Prosecco; Dinner Staff from 55, lovely Leakana and her team; Last, but certainly not least, Fariza, sweet darling, thank you for singing us romantic songs; Eric,one of the managers, love your contagious energy. Five Stars accommodations and amenities are pretty much the same, what separates them is the team of people who enhances your stay. For the entitled reviewers / visitors who expect perfect English…. How’s your Cambodian!?!

The room was not in the hotel but in the 99% onsold apartments behind the hotel. No fridge and rediculous list on what the price was for everything in the room. Breakfast included but no coffee. The room is large enough with sofa and kettle. There is an outside pool and gym in the other building, onky one key which is not convenient as without a keycard you cannot get to the street. Asked for second key but not possible. On departure they took $10 from the deposit as one towel was dirty. It was dirty from the floor! Pitty I had looked forward to staying but service was more two than five star.

This was the best hotel we have ever stayed at! From the BMW airport transfer with our driver Vanny, to being greeted at the door by name, all parts of the experience were amazing and exceeded our expectations. The breakfast buffet was exceptional in range and quality, offering the perfect mix of local, Asian, and western delicacies. We enjoyed two massages in the spa and the staff demonstrated great care and expert techniques, which left us feeling equal parts relaxed and revived. The swimming pool was oversized and a perfect temperature to lounge away a few hours, with poolside food and drink service at the press of a button. The luxury and comfort of Club Millésime was matched by the attentive and first-class service of Nikkole and his team. We enjoyed afternoon tea, nightly cocktails and tapas, and the staff assisted us with our every need. We enjoyed dinner at the Italian Restaurant - De Forni - where again we experienced service and hospitality that would rival the world’s best. Our room was well appointed with a large lounge area and bathroom. The balcony offered sweeping views of Phnom Penh and the daily housekeeping and turndown service made us never want to leave. And finally, the most memorable part of our stay was the staff, including Moni, for whom no request could not be met. This was the best hotel we have stayed in and as Accor Diamond members we have experienced some of the best globally. Sofitel Phnom Penh Phokeethra is the best home away from home that you could want. Our only regret was that two nights just simply wasn’t long enough, so I guess we’ll be back again soon. Thank you very much. Matthew and Jemima.

Celebrated my kid birthday last month in July 2022 at Ban Ban Hotel roof top, Ban Ban Sky Bar. Nice and cozy place to relax and enjoy with great foods and service. And it’s only 15 minutes drive from the phnom penh intl airport.

I think it’s a Chinese boss. I feel like I’m still in China in their apartment. It’s all in Chinese. I heard that it’s the first time I lived in their house. The front desk actually upgraded me to an executive suite. Oh, I’m going. The kitchen and all self-service washing machines must be praised! There is a 24h supermarket downstairs, and you can also play golf on the second floor. I went to look for tea when the guests came at noon. I asked the front desk. There is a tea room, which is very convenient. It seems that I can live here when I come back to work.

The Sokha hotel is an amazing place. An enormous hotel but with nothing going on. We arrived at 8pm and were upgraded to a suite. A huge room in a huge hotel but nobody else in the hotel? The venue was very clean, lots of staff all very friendly. The hotel is the wrong side of the river. On the other side it was buzzing with locals and tourists unlike the hotel sokha side which has only locals. Even the tuk-tuk drivers don’t want to go there. Breakfast the following morning was good. We paid less than £100 for this hotel, great value for a 5* hotel but Unfortunately lacking customers and therefor any sort of atmosphere !

When I checked in, I showed my ID that I had two adults and two children. They didn't tell me that they would charge extra. The next day, I asked the front desk to send two toothbrushes, and they called me to tell me that they would charge extra for the two children. I thought I heard wrongly. There are such weird things. So I asked why they didn't tell me when I checked in, and the front desk said they were negligent. I asked their manager and he said it's not necessary. They called me early in the morning to tell me about this. The room they arranged was very close to the road and on the first floor, so there were so many mosquitoes. I don't know how this quality is worthy of the name Raffles. It was difficult to turn around in the room.