Guest User
December 17, 2024
Fabulous owners. Incredibly kind. The rooms are very clean and very comfortable for $9 a night.
On the other hand, I'm really not happy with Trip.com, which deliberately lies about its ads!!
On the site, the services and facilities listed a spa, a sauna and a restaurant.
When I arrived there was none of that!
So these were criteria for my reservation.
I spoke with the owner of the establishment and he never indicated on any platform that the establishment had these services......
So Trip.com, you are liars and crooks, lying to make as many reservations as possible.
Between travel and meals outside because the guesthouse is 6 km from the center of Phnom Penh. The damage amounts to $80 for meals for 8 days and $48 for travel by tuktuk.
Trip.com compensation 15 dollars .......
Ridiculous and start by not lying to your customers anymore. I recommend booking. They are much more serious and honest on the descriptions.
And if you go through Trip.com contact the establishment directly and check that all the services and equipment on the description are accurate. Note. Guesthouse 139 19/20.
Trip.com note. 0/20.
And you have lost a customer who will never recommend you!
When we are on the other side of the world tired from a day of transport. It is very pleasant to understand that we have been had ......
Once again A huge thank you to the owner whether it is Mrs or Mr adorable, kind and helpful people if you know how to be polite and respectful.
I kiss you both. You are fabulous
Original TextTranslation provided by Google