Service: I paid a deposit of 900 USD, but the deposit slip was accidentally dropped in the restaurant. I also had the payment record, my passport, and the hotel order. When I checked out, they said that I couldn't get a refund without the deposit slip. Is the computer just a decoration? No record? Or did the staff eat the money themselves? I hope the hotel management will see and give a reasonable explanation, otherwise I will keep complaining, and I also hope that netizens who are going to stay here will pay attention~
This is not the way to cheat people. It's still the best hotel here. It's really a super bad review. They deliberately eat money. It's so ugly! ! !
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