YUN YING JIA ZHOU HOTEL

YUN YING JIA ZHOU HOTEL Reviews

YUN YING JIA ZHOU HOTEL

HR3V+QV7, Phnom Penh, Khan Pou Senchey, Phnom Penh, CambodiaView Hotel Details
YUN YING JIA ZHOU HOTEL
YUN YING JIA ZHOU HOTELYUN YING JIA ZHOU HOTELYUN YING JIA ZHOU HOTEL
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YUN YING JIA ZHOU HOTEL Guest Reviews

4.7/5
Amazing
27 review
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.6
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All reviews(27)
Positive reviews(26)
Reviews with photos/video(9)
Negative reviews(1)
Guest User
Standard 2-bed Room
Stayed in Nov 2024
Travel with friends
1 review
3.2/5
Posted on Nov 3, 2024
Even though trip.com page shows that they provide free air port pickup and transport, they never replied our airport pick up request and no one provided airport pickup. And there is no FREE airport transfer, tuktuk charged us 2 usd, no car transfer was available even though we requested airport transfer when we checked in(trip.com mentions they provide free Honda car free transfer). It's very difficult to cross the road until the airport, so you need to arrange the transfer. Room is clean, food is nice but really bad service like cheating. You can't find this hotel in grab and Google map with name in trip.com, you need to search it with California international.
Response from Property: I'm sorry that I didn't reply to your email because the front desk staff had never used email to reply to guests before. I was very sad to see your comments and letter today, which brought bad memories to your trip. I apologize to you on behalf of all members of our hotel. Our hotel provides free pick-up and drop-off service, but it was our mistake that caused this misunderstanding. I swear that this will never happen again! Now I sincerely invite you to visit the hotel again
EDWIN LOW (EH)
Standard Queen Room
Stayed in Oct 2024
Business travelers
1 review
3.5/5
Posted on Oct 23, 2024
Reception staff not familiar with their duties 😞 Time wasting
Response from Property: Dear guest, thank you for staying at XX Hotel and providing valuable suggestions. We are deeply sorry for the problems you encountered. We are sorry that we did not bring you a perfect stay experience. We will rectify the problems you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to seeing you again.
Guest User
Standard Queen Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The room is very clean. It is right across from the airport. Just walk across the street and you will find power banks to borrow. The wifi is fast. The staff is very helpful.
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Fengzhongdeliusha
Standard Queen Room
Stayed in Oct 2024
Business travelers
141 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The Grand California Hotel Q opened around 2015. It is located near the airport. It has smart facilities in the rooms, a high-level buffet breakfast, a terrace pool and a bar. I like it very much. Later, during the epidemic, it was closed. After the epidemic, I found that it was reopened. The facilities are still very good, and the attitude of the service staff is also good. The breakfast is a little worse, but it is really convenient. You can just walk across the road after getting off the plane. Good reviews
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Beifengchuidaojianpuzhai
Deluxe King Room
Stayed in Oct 2024
Business travelers
217 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The best hotel in Phnom Penh Airport, Cambodia, right opposite the airport exit and next to the immigration office. Definitely the first choice, worthy of being called Facilities: OK Sanitation: OK Environment: OK Service: The best hotel
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Response from Property: Dear guest: Hello! Thank you for your trust in California Hotel! Thank you for your compliments and strong recommendations! California Hotel will always be your most beautiful and warmest home in Phnom Penh. Remember to come back often when you have time!
Guest User
Deluxe King Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The facilities are very complete. Hygiene is very clean. The environment outside the window is very beautiful. Beautiful and beautiful, the transportation is very convenient. The waiters here are very polite. No matter what difficulties you have, if you ask them for help, they will definitely help you.
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Response from Property: Hello dear guests! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will work harder to do better! We look forward to your visit again! See you there or not!
Guest User
Standard Queen Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The room is very good, the service is very good, and the environment is also very good.
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Guest User
Deluxe King Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
A good place, healthy and safe
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Response from Property: Dear guests: Hello! The best advertising is word-of-mouth recommendations from our customers. We are honored that our services have been recognized by you. Cloud Eagle California Hotel is located directly opposite the airport and provides free pick-up and drop-off services 24 hours a day. We look forward to your next stay!
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Service: OK, breakfast is delicious
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Response from Property: Dear guest: Hello! Thank you for your strong support to Cloud Eagle California Hotel. Your satisfaction is the driving force for the hotel’s progress. Needless to say, just come here often! I wish you: smooth work and a good mood every day O (∩ _∩ ) O~
Guest User
Deluxe King Room
Stayed in Oct 2024
Business travelers
1 review
2.7/5
Posted on Oct 8, 2024
There is a problem with the room, I am not willing to deal with it, and the service is messy.
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Response from Property: Dear customer, we are sorry that we did not give you a perfect check-in experience. We will rectify the problems you raised immediately. If you have any problems during your stay, you can contact our lobby manager at any time to solve the problem quickly. We look forward to your visit again. , I wish you happiness every day!
Guest User
Deluxe King Room
Stayed in Oct 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Oct 2, 2024
The location is excellent, right across the road from the airport, very convenient.
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Response from Property: Thank you for your support and look forward to your stay again!
Anonymous User
Deluxe King Room
Stayed in Sep 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Sep 24, 2024
Overall it's pretty good. It's right opposite the airport and convenient.
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Response from Property: Thank you for your support and looking forward to your next stay
Guest User
Deluxe King Room
Stayed in Sep 2024
Business travelers
48 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The room is clean and spacious, and the service attitude is good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your strong support to Cloud Eagle California Hotel. Your satisfaction is the driving force for the hotel’s progress. Needless to say, just come here often! I wish you: smooth work and a good mood every day O (∩ _∩ ) O~
Guanxi
Standard Queen Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The reception is very beautiful, I like it very much.
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Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! Because of your warm reply, our front desk lady is more enthusiastic about her work^^ Yunying California Hotel was renovated and re-launched in August this year. We look forward to your visit again! I wish you a happy life!
Guest User
Deluxe King Room
Stayed in Oct 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Merchant service attitude is good
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Response from Property: Dear customer, thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create a more perfect service for you.