Hotel Rivijera

Never go here! The hotel was dirty and there was no cleaning. There were no clean towels in the room or at the pool. The pool was also dirty. No toilet paper in a room or lobby, and the lobby toilet was covered in excrement . The food was grey and cold. We avoided the hotel, ate outside and swam in the sea. The air conditioning was broken and no one cared. The service was bad. I will always remember this as the worst hotel ever.

On the plus side the staff were great, but after that it’s not a 4 star by any stretch of the imagination. Hotel is very dated. The pool was not clean, and I did not see anyone use it . The gardens are full of large trees which make it dark and the sap makes the chairs and tables sticky. It also attracts lots of bitey flies and we got really bitten every day. The hotel is overlooked by two unfinished hotels , which is awful. There was a tureen collecting water from a pipe in the dining room. The breakfast is okay, but the dinners were awful. The food was always cold, nothing choice and they don’t even serve drinks with dinner, only a glass of water when you ask for it. The view from our room was a pile of rubbish!

I'm not usually one to leave negative reviews, but this holiday was a special mum n girls trip that we were so looking forward to, and we were quite disappointed. We arrived via private taxi ride and dropped in a garage area of an abandoned hotel,so first impressions not good.On arriving the receptionist was too busy on her mobile with a personal call cackling and chatting to check us in.Another member of staff had to step in to ask her to attend to us.She couldn't find our booking at first but thank goodness it turned up! Ended up with an upgrade..or that's what we were told.Bedroom was ok, little old fashioned but appeared clean and spacious. Balcony overlooking trees which meant no view or sun.First evening meal a disappointment.Buffet style with dry meats, watery mashed potato and cold veg.no vegetarian option.Slow service with waiter to get drinks.Desserts not much better.We stayed 4 days and ate out 2 of 3.Breakfast a little better with options of eggs,bacon,toast etc.No fresh juice.just cordial.Rooms were never cleaned once over our 4 day stay .Although on day of check out the maid knocked at door at 9 to tell us to get ready to leave..check out was 10.Position of hotel was ok.Near to seafront down a path.Grounds were looking neglected, pool full of leaves,garden furniture piled up.Really looked like they couldn't wait to finish the season and they still had 3 weeks to go.Staff not very helpful.Wouldn't recommend and won't be going back.

Think carefully before booking this hotel it’s more like 2* and not 4*. The pool and grounds are very unkept and surrounded by derelict buildings. The room and bedding were clean and there was hot water but the rooms are very tired. Unfortunately our room was broken into and items were taken. We also knew of two other rooms that were broken into on the same day. Very upsetting experience. If staying here ensure all valuables are locked in the room safe.