Premier Inn Peterborough City Centre Hotel

Everything was great!

Nice room but unfortunately there was no staff pass 6 pm in the evening to ask about a late checkout, I tried calling instead the customer service number and it rang for ages with no response and then cut itself off. Delivery drivers were making noise the next day at 7:30 am which woke me up but I suppose I had to be up at some stage but not ideal after a night out for a Christmas party They wasn’t prepared for breakfast. The waitress told me they just had a lot of people few minutes ago but looking at the hotel tables it wasn’t that packed and everyone’s plate was virtually empty so I didn’t believe that for a minute. As she went into the kitchen she apologised again and said they’ve only got one chef and one oven not what you want to hear when you having to wait 10 minutes to complete your breakfast order Other than that the room was quite good and spacious with a really comfortable bed. It’s just the same about the letdowns

Amazing room. Lovely and clean and comfortable. The breakfast was super. They had everything. Cooked breakfast. Vegan options cooked on request which I had. Lovely restaurant and ambience. The staff were so friendly and lovely. Especially Lorraine in the restaurant! 5***** service from her. Hope Premier Inn know what a wonderful employee they have in her. Definitely be back next December again if not sooner.

Very comfy bed and pillows. Great location too. Our room was on the premium plus floor. I came with my family and they have very positive feedback as well. Lorraine made us very comfortable and welcomed. Bery nice vews from the room and restaurant.Will DEFINITELY book again!!!

Staff were friendly and very accommodating, amazing food, with great tasty food for my vegetarian dad, everything ordered came promptly, and everything was warm, and a great experience overall. Definitely the best breakfast in all of Peterborough.

The service and the rooms were fantastic. Rooms nice and quiet and was able to change the room temperature to the heat I enjoyed. The breakfast, and the service that came with it, was beautiful. They kept the crossiants warm and there was a plentiful supply of other continental breakfast. The hot part was really good too, the chef Toby was able to do lovely poached eggs which were perfectly runny. The server we had, Lorraine, was terrific and so helpful. She was a very friendly face. The other staff, Kate and Warren were also helpful if needed. 100% would recommend to anyone wanting to visit the area.