Sangallo Palace

Arriving late on a Sunday evening we were greeted by name by Umberto, little did we know we would see him so often! Our room on floor 5 was very modern, with a superb bathroom and fantastic bed! So comfortable. The room lighting was very adjustable with even mood lighting in the bathroom making it easy to use at night if needed. The excellent view an added bonus. The breakfast buffet is excellent with juices, breakfast rolls, breads, various plain and filled croissants, cakes, fruit / yoghurts, meats, cheeses and a limited cooked offering. The two coffee machines produce every option of coffee too, with hot water for teas. The bar.... well a kiosk with drinks available where you can then sit in the lobby to consume.... (there is a lounge, but as tour groups use this hotel its often in use) .... getting a drink means a trip to the reception to ask! And yes Umberto comes over to serve. There is another gent who sometimes serves too, if he is not in the restaurant as Maître D' Need information? Ask Umberto!! Returning late one evening we decided on the hotel restaurant. Its the same room as the breakfast room and although modern is a little bright and brash as a restaurant. Staff are limited here and service indifferent, the food was really tasty but I suggest its pre-prepared and heated on site - don't be put off its great and the wine good too. Best of all location, right next to the bus station (no noise) just metres from the escalators into the old town. A short walk away is one of the towns rail stations (not the main) and finally an alternative lift and escalators right into the main square are a pleasant walk away. For those who chose, the steps are close by too. Locally you can find superb inexpensive Pizza restaurants, also local and fine dining. Loved this place, with a few more staff it would be 5 stars! What would they do without Umberto!! The only negative - room 509 is right at the top in a far corner and Wi-Fi was ok by the door but insistent and dropped out often, rest of the hotel was good Wi-Fi.